Position Title: Pet Associate

Department: Operations

Reports To: Kennel Lead, Manager on duty

Location: Ottawa, IL

Do you love working with dogs and want to be part of a team that makes a difference every day? The Gold Leash Pet Hotel & Daycare is hiring a Full & Part-Time Pet Tech Associate to join our team and help provide the highest level of care for our boarding and daycare guests.

What You’ll Do:

• Supervise and monitor dogs in group play sessions, ensuring safe and positive interactions.
• Provide individualized attention and enrichment when needed.
• Maintain clean and sanitary kennels, play areas, and common spaces throughout the day.
• Complete “Furever Reports” with notes, photos, and videos to showcase each pet’s stay.
• Communicate effectively with managers and team members to ensure smooth operations.
• Assist new team members by modeling protocols and teamwork.
• Learn and apply safe handling techniques, with a focus on understanding canine body language.

What We’re Looking For:

• Previous animal care experience (kennel, daycare, or vet clinic preferred).
• Reliable and able to work a variety of shifts between 5 AM – 8 PM (weekends/holidays included).
• Team player with strong communication skills and attention to detail.
• Comfortable working in a fast-paced, physically active environment.
• Dependable transportation.

Perks & Benefits:

• Hands-on training with our experienced team members.
• Access to Dog Gurus video training program.
• One-on-one coaching to build confidence in handling and group management.
• Opportunities for career growth and cross-training in other areas of the business.
• Employee discounts on boarding, daycare, and spa services.
• Tip pool
• Supportive, animal-loving team environment where your work makes a difference.

Why Join Us?
This role is vital in ensuring a safe, fun, and positive experience for our guests. You’ll gain valuable skills in pet care, learn how to read and respond to dog behavior, and be part of a team dedicated to providing a home-like environment for every pet in our care.

How to Apply:
Submit your resume and a short note about why you’d be a great fit for our team.

• Comfortable working with all breeds and temperaments.
• Strong teamwork, communication skills, and work ethic.
• Must love to clean and maintain a high standard of sanitation.
• Reliable, dependable, and hardworking.
• Comfortable in a fast-paced, busy environment.
• Previous animal care experience (kennel, daycare, or vet clinic preferred).
• Flexible schedule — able to work shifts between 5 AM – 8 PM, including weekends/holidays.
• Dependable transportation.