Supports the departmental mission of providing pleasant mealtime experiences to residents by providing physician-ordered nutritional services. These services assure individual resident preferences in diet selection and prompt, accurate handling of nutritionally balanced menus.

• Think logically to make decisions.
• Continually makes decisions based upon experience.
• Must be able to work quickly and efficiently.
• Must be able to read at twelfth grade reading level.
• Read, comprehend and follow both verbal and written instructions and computer-generated data.
• Handle a wide variety of complicated tasks simultaneously in an organized fashion.
• Mathematical computation required: addition, subtraction, multiplication, division, percentages and fractions.
• Has an excellent knowledgeable of all diets and can calculate calories, protein, carbohydrates and fluids.

• To do this job, you must have the following amount of total education and/or experience:
• High School Diploma is required. On-the-job training is provided.
• Advance degree in hospitality, nutrition or equivalent is preferred.
• Three years of experience in hospitality or healthcare is preferred.

• Exhibits excellent guest relations to residents, visitors, physicians, and associates; shows courtesy, compassion and respect.
• Must be customer oriented and exemplify the best of customer relations skills. The ability to consistently and constantly exceed customer's expectations.
• "A customer defines good customer service as to how well he/she perceives that an organization has delighted her, by exceeding to meet his/her needs.”
• Must be able to anticipate customer needs before voiced by customers including residents, nursing staff and N&D staff. Must have a "smile" in her/his voice.

The environmental conditions that will affect this position, as they relate to the essential functions, are that the associate will work inside and be protected from weather conditions but not necessarily temperature changes, work in a well-lighted area.

• Exposure to extreme heat, humidity, steam and cold temperatures.
• Subject to occasional water, hot water, hot liquids, and spills.
• Subject to cuts, burns, and wet floors.

• May serve as an interim department leader depending on need

• The physical demands of this position, as they relate to the essential responsibilities, are:
• Retrieve food items from storerooms, freezers and coolers, from shelves at or above shoulder height and at floor level.
• Retrieve cooking/mixing utensils from storage areas above shoulder height, at shoulder height, and at floor level.
• Lift up to 50# unassisted and over 50# assisted.
• Must be able to reach, grasp, twist upper body, circular motions of wrists and shoulders, finger/manual dexterity, fine motor skills, grip, type on a keyboard, push a fully loaded cart weighing 200# unassisted.
• Must be able to stand on tile/concrete floor for long periods of time
• Must be able to maneuver adequately in close quarters.
• Must be able to bend at waist and at knee level.
• Must be able to climb up and down stairs.
• Must be able to push/pull a cart weighing 400 lbs unassisted.

The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

CHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

I have read this position description and fully understand the requirements set forth therein, and that my job performance evaluation will be based on this job description. I further understand that my employment is at-will and may be terminated at-will by myself or the facility.