OPO Quality Systems Records Coordinator

Location: Richmond, VA

Department: Transplant Services Administration

Job Type: Full-Time

Clinical Status: Non-Clinical

Shift: Mon-Fri 8:15 AM – 5:00 PM (some evenings/weekends if needed)

We are on a mission to Save Lives, Restore Health, and Give Hope. Do you have the passion that drives our mission?

LifeNet Health is the largest nonprofit organ procurement organization and tissue bank in the United States; as well as a leader in the field of bio-implants and regenerative medicine. We're looking for dedicated team members who value safety, quality, innovation, and service to support our goal in improving the quality of human life through organ and tissue donation.

How you will contribute to LifeNet Health's success:

As an OPO Quality Systems Records Coordinator, you would be responsible to ensure compliance with AOPO, UNOS, and CMS regulations and standards by completion of timely and accurate quality reviews of organ donor charts, UNET data, Electronic Medical Records (EMR) data, and other information associated with LifeNet Health organ donors. This position also is responsible to obtain from and accurately report to donor hospitals, transplant centers and external organizations post donor clinical information.

What you'll do:

• Obtains post donor clinical information from donor hospitals and external organizations. Interprets information for tiered level reporting and ensures that information is reported accurately and timely to donor hospitals, transplant centers and OPO Quality/Clinical Management as appropriate.
• Performs data entry in TrueNorth and other OPO LifeNet Health databases. Is responsible to accurately document post donor results and post donor information according to regulations.
• Performs quality assurance audit of organ donor records for accuracy of information (combination of paper and electronic) and ensures all required documentation is completed in compliance with LifeNet Health SOPs, CMS and OPTN regulations and AOPO Standards. Makes corrections to donor record as allowed. Makes recommendations for improvements to documentation processes based on information trends found during audits and/or interactions with LifeNet Health staff.
• Documents deficiencies found on donor record audit and notifies appropriate staff for required corrections to be made. Verifies corrections of data when completed and escalates to management as needed. Utilize trend reports to identify opportunities for improvement or additional training.
• Assists with OPO data reports. Data submitted will be accurate and completed within required timeframes. Will assist with the development and distribution of other ad-hoc report according to LifeNet Health SOPs using database tools available.
• Determines when the organ donor chart has been completed in accordance with LifeNet Health SOP and is accountable to close the donor record to prevent further data entry. Maintains status of all organ donor records and ensures donor records are available as needed for internal and external reviews upon request.
• Assists quality systems and OPO management in the preparation of third-party audits.

What you'll bring (Minimum Requirements):

• High School Diploma
• Minimum three (3) years Health information management, utilization review, and/or organ or tissue donation systems experience
• Minimum two (2) years' experience in accessing and obtaining information from electronic medical records.

Preferred Experience/Skills/Certifications:

• Bachelor's degree in healthcare related field, preferred
• Two years (2) quality assurance medical recording auditing experience preferred

These would be nice too (Knowledge Skills and Abilities):

• Ability to use electronic medical records and electronic databases to enter and track information
• Strong demonstrated organizational skills
• Ability to perform routine tasks and demonstrate basic analytical skills

Why work at LifeNet Health?

We have a fierce drive for our mission of Saving Lives, Restoring Health, and Giving Hope. You won't find another company with a culture as strong as ours.

• 403(b) and Profit-Sharing Plan
• Affordable medical, dental, and vision coverage
• Work-life balance with generous paid time off to include vacation time, sick time, and paid holidays
• Tuition reimbursement
• Personal career, leadership, and skill development opportunities
• Wellness Program (gym reimbursement, monthly wellness webinars, mental health toolkit, financial resources, and much more)
• Employee Assistance Program (EAP) for employees and members of their household
• Dedicated and passionate co-workers

Salary: $20.36 - $27.15

The pay rate for the successful candidate will depend on geographic location and the candidate's qualifications and prior relevant experience. The pay range for this position is $20.36 hourly (entry-level qualifications) to $27.15 hourly (experienced in this role).

*Actual compensation may be higher based on the successful candidate's knowledge and relevant experience.

This position is eligible for an annual bonus once eligibility criteria are met.

All benefits are subject to eligibility requirements and LifeNet Health reserves the right to modify or change these benefits programs at any time, with or without notice, unless otherwise required by law. Further, nothing in this posting is intended to alter the at will relationship of a successful candidate and this posting does not constitute a specific promise.

We are proud to be an EEO/AA employer EOE/M/F/Disability/Vet. We maintain a drug-free workplace and perform pre-employment substance abuse testing.