JOB DETAILS
Job Title: Senior Manager, Wardrobe Operations
Reports To: Director, Wardrobe Operations
Working Hours: M, T, TH 9-5 in office
Place of Work: Milton Keynes HQ
Other: Full Time
ABOUT RWS GLOBAL
RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more.

RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.

The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.
About the Role
The Senior Manager, Wardrobe Operations reports directly to the Director, Wardrobe Operations based in the NYC HQ and works with them to oversee Wardrobe Operations based in the UK. This includes anything from theme parks, cruise ships, and one-off events. They will oversee and work with a Manager, Wardrobe Operations based out of a local resort and will work with them to ensure creatively accurate and timely delivery of all projects based out of the UK offices. The ideal candidate will have experience working with costume shops on large scale, IP specific builds, be a strong communicator, and have experience with budgeting/working on a tight budget and even tighter timelines. Experience in touring, theme parks, or cruise ships is preferred.
Key Responsibilities

• Works with Creative to solidify scope and plan of all projects
• Responsible for spear heading New Build projects
  - Gives direction on New Build designs, fabrics, styles, directs Coordinator, Costume Design and Logistics in sourcing, fabric swatching
  - Ensures all paperwork is created, and maintained until project moves to “ongoing operation
  - Oversees and maintains budget
  - Collaborates with Shops on any new build items
• Reports to and works with Director, Wardrobe to coordinate project scheduling/time management for Managers, Wardrobe
• Weekly check ins with costume shops or vendors to ensure builds are being completed as directed
• Works with Wardrobe Managers and Project Managers to maintain daily operations for projects in all ongoing operations
• Attend weekly production meetings
• Performs fittings to oversee and maintain design integrity throughout fittings
• Designs and approves replacement items and works with shops throughout the build process
• Orders shoes, performer supplies and any other wardrobe related show needs
• Tracks and maintains show budget
• Works directly with external costume shops to ensure quality control and timely delivery
• Seeks out and works with external vendors, designers, and costumes shops
• Oversees project pack outs and delivery
• Travels to ships/venues and installs as needed
• Sewing, crafting, millenary, wigs and make up as needed
• Design as needed
• Variable hours pending project needs
  

Qualifications & Skills:

• 3-5 years wardrobe/costuming experience in theatre, touring, cruise ships, theme parks or similar
• Touring, theme parks, or cruise ship experience is preferred
• Microsoft Suite (Word, Excel, PowerPoint, etc)
• Detail oriented
• Strong organizational skills
• Strong written and verbal communication
• Can prioritize and balance multiple projects at one time
• Fittings, alterations, and working with performers of all body type, gender, and ethnicities
• Experience working with costume designers and build shops

Company Benefits:

• Competitive Salary
• Company Pension
• 25 days paid holiday excluding Bank Holidays
• Paid parental leave
• Computer (Mac/Windows)
• Company Phone Program
• Flexible working (office/remote)
• Employee Assistance and Wellbeing Programme
• Childcare Support Policy
• Employer Sponsored Vision Programme

Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.
DIVERSITY AND INCLUSION STATEMENT:
DIVERSE IS WHO WE ARE
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.
So, bring all of who you are, no questions asked.