General Manager in Provo, Utah at Choice Aviation Service Inc

Job Title: General Manager

Department: Operations

Reports To: VP of Operations

Location: PVU Airport (Provo, UT)

Salary Range: $65,000 – $70,000 per year

The General Manager is responsible for leading daily operations at Provo Airport (PVU). This role ensures safety, regulatory compliance, operational efficiency, and team performance while representing Choice Aviation Services with professionalism and integrity.

Lead and oversee all airport station operations in alignment with company standards and aviation regulations.Develop and implement station-specific safety plans; actively participate in the Safety Management System (SMS).Monitor and analyze operational and financial reports to drive performance and manage costs.Ensure achievement of labor targets and staffing optimization through effective resource planning.Coach and develop station staff, ensuring high performance, training compliance, and succession planning.Build and maintain relationships with airline partners, vendors, airport authorities, and internal stakeholders.Support the hiring process in collaboration with HR by interviewing and recommending candidates.Approve expenditures within budget guidelines; identify and request capital investments as needed.Maintain strict adherence to SLA standards and safety protocols during all station operations.Communicate goals and station updates to frontline employees through ongoing engagement and feedback.Ensure all team members have system access and training to perform their duties effectively and compliantly.

Leadership and people managementStrategic thinking and decision-makingStrong interpersonal and communication skillsAnalytical problem-solvingResults-driven with risk management awareness

Bachelor’s degree preferred2–5 years of relevant aviation or operations management experienceMinimum 2 years of team leadership or supervisory experienceAbility to manage, motivate, and develop staffProficient in English (reading, writing, and speaking)

Ability to lift up to 50 lbs. Ability to stand, walk, or sit for extended periodsComfortable working in indoor and outdoor airport environments, including varying weather conditions

Choice Aviation Services is proud to be an Equal Opportunity Employer.