The Restaurant Manager oversees the daily leadership and operational performance of SEIA’s restaurant service, ensuring the consistent execution of service standards, strong team leadership, and seamless coordination across front-of-house, culinary, and bar teams. As a visible floor leader, they maintain accountability for staffing, service quality, and operational discipline.
Responsibilities:- Manage day-to-day restaurant operations, ensuring service aligns with SEIA standards across all shifts.- Lead and support front-of-house teams, including Captains, Server Assistants, Hosts, and support staff, providing clear direction and real-time coaching.- Maintain a strong floor presence, monitoring service flow, pacing, and the guest experience from arrival to departure.- Collaborate closely with kitchen, bar, and leadership teams to ensure alignment on timing, quality, and guest expectations.- Address guest concerns promptly and professionally, escalating issues when necessary.- Support staffing, scheduling, and shift coverage to meet operational needs while maintaining labor discipline.- Ensure cleanliness, organization, and readiness of all guest-facing and service areas.- Uphold SEIA’s service language, presentation, and hospitality standards at all times.- Support opening and closing procedures, ensuring operational checklists are consistently executed.
Qualifications:- Minimum of three years’ experience as a Restaurant Manager, Assistant General Manager, or senior front-of-house management role within fine dining or luxury hospitality environments.- Strong understanding of service execution, team leadership, and restaurant operations.- Proven ability to lead teams calmly and effectively in high-touch, high-expectation environments.- Excellent communication skills and a polished, professional presence.- Strong situational awareness, organizational skills, and attention to detail.- Ability to manage guest relationships, including VIPs and repeat clientele.- Flexible availability, including nights, weekends, and holidays.- Genuine passion for hospitality and operational excellence.
What We Offer:- Comprehensive Medical, Dental, and Vision Insurance- Pre-Tax Commuter Benefits- Employee Assistance Program- Pet Insurance Discounts- Benefits Hub Discounts- Family Meal Provided
Miami Members Hospitality LLC is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act, we provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer. Employees are required to maintain the confidentiality of all company and customer information, and must use tact and discretion in all dealings to uphold a positive image of Miami Members Hospitality LLC.