The Wyndham Deerfield Beach Resort is looking for a committed and organized Food & Beverage Manager to join our team and ensure the smooth running of our outlets. As a Food & Beverage Manager, you will be responsible for overseeing the daily operations of our outlets, while providing excellent customer service and maintaining high standards. You will be an organized, detail-oriented leader who can motivate and mentor staff, coordinate resources, and manage budgets. If you have the necessary skills and experience, we'd love to hear from you!

Job Responsibilities

• Supervise and coordinate all food and beverage service staff

• Train and evaluate restaurant staff

• Handle customer complaints and inquiries

• Oversee the daily operations of the restaurant

• Ensure that the restaurant staff adheres to all safety and sanitation regulations

• Monitor inventory and order supplies as needed

• Establish and maintain positive relationships with vendors

• Develop and implement marketing strategies to promote restaurant

• Create and manage restaurant budget

• Monitor sales and profitability of restaurant

• Analyze customer feedback and use it to improve customer experience

• Develop and implement restaurant policies and procedures

Job Requirements

Experience with conducting and maintaining inventory - identifying potential issues with food and beverage costs and record of being able to bring down and maintain food and beverage costs.

Experience with setting up and utilizing food ordering and inventory software such as Craftable, is preferred.

Ability to review and process the department payroll on a biweekly basis.

• At least 3 years of professional experience in a Food & Beverage management position

• Proven record of success in leading and managing a team

• Excellent communication and customer service skills

• Ability to stay organized and prioritize tasks

• Knowledge of restaurant operations, including scheduling, budgeting, food safety, and customer service

• Ability to handle customer complaints and resolve conflicts

• Ability to train, motivate and develop staff

• Ability to work independently and as part of a team

• Ability to work in a fast-paced environment

• Ability to handle cash and credit transactions

• Proficiency in Microsoft Office Suite and restaurant management software

• Outstanding time management skills

• Strong leadership and decision-making skills