Job Description
Job Title: Warehouse Operations Supervisor
Department: Warehouse Operations
Reports to: Director of Warehouse Operations
Effective Date: 05/15/2026

Warehouse Operations Supervisor will be a working leader of warehouse operations that oversees and ensures efficient daily operations within the warehouse to ensure customer orders and shipping lead times are achieved. This role serves as a team member in cross-functional teams of internal stakeholders by participating in the coordination of Logistics and Safety within the facility and serves as an active team member in developing and implementing process and productivity improvements within the facility.

Responsibilities include, but are not limited to:

• Monitor work quality to consistently deliver exceptional customer service
• Assist in the determination and development of employees for optimum operations
• In conjunction with the Director of Warehouse Operations, manage the hiring, orientation, evaluation, and development of staff
• Develop and execute positive reinforcements to create good behaviors in team members or negative reinforcements up to and including termination
• Develop and assess appropriate procedures for processing orders, with a focus on high-quality work processes to meet customer needs
• Establish and monitor the daily schedule and priorities to ensure priorities are adhered to and resources are utilized properly
• Ensure accuracy, housekeeping, product damage minimization, and safety through monitoring and enforcement of company policy and process requirements
• Complete other duties as assigned by the Director of Warehouse Operations

• Minimum High School Diploma or GED
• 5+ years of experience working in a warehouse environment with at least 3 years in a supervisory capacity
• Previous Forklift Operator experience
• Warehousing or Third-Party Logistics (3PL) experience

This job requires the ability to:

• Lift objects of various shapes, sizes, and weights
• Stand, sit, or walk for extended periods of time
• Reach (including above your head), bend, climb, push, pull, twist, squat, and kneel
• Handle or manage tools or equipment
• Tolerate hot or cold warehouse environments
• Prior experience with software applications including WMS, YMS, Billing Management, and Labor Management preferred
• Experience with data collection, metrics, and KPI’s
• Previous experience with a WMS required
• Ability to work independently required
• Experience with Microsoft Office (Word, Excel, and Outlook) and computerized scanner equipment
• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends as dictated by business needs
• Ability to manage the daily operations of scheduled inbound/outbound freight
• Ability to supervise a team and provide training and coaching to improve performance
• Ability to manage the implementation of operational policies, programs, and systems
• Ability to apply basic to intermediate computer skills to complete reporting requirements in multiple software applications
• Ability to implement continuous improvement action plans
• Experience troubleshooting within the given area of responsibility
• Ability to implement process and productivity improvements within the operation
• Ability to effectively lead multiple teams and collaborate with other Supervisors and departments

Schedule and Salary.

Compensation: $65,000–$70,000 annual salary

Schedule: Weekend-only position

Workdays: 5 days a week.

Shift: Monday to Friday. 1:00- 21:00

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.