The Shift Supervisor is a manager-level position responsible for overseeing all operations during a shift, including kitchen production, logistics and QA, and team supervision. This role requires full proficiency in both the Catering Logistics & QA Coordinator and Cook 3 roles, and the ability to step into either function as needed. The Shift Supervisor leads the shift with authority, accountability, and a strong commitment to safety, training, and team development.

Position Requirements:

- Completion of Cook 3 and Catering Logistics & QA Coordinator training

- ServSafe Manager Certification (required)

- ServSafe Allergen Certification (required)

- CPR Certification (required)

- Minimum 3–5 years experience in culinary, logistics, or foodservice operations

- Experience supervising staff and handling shift leadership responsibilities

Key Responsibilities:

- Supervise all kitchen and delivery operations during assigned shifts

- Ensure food quality, accuracy, labeling, and on-time delivery coordination

- Perform or oversee logistics, driver routing, POD updates, and store runs

- Perform or assist in advanced food production, packaging, and QA sign-off

- Lead shift planning, order prioritization, and team communication

- Use Paylocity to schedule staff, submit journal entries, and approve timecards

- Conduct interviews, onboard new hires, and participate in performance reviews

- Ensure all safety, sanitation, and compliance standards are followed

- Document coaching, recognition, and corrective action as needed

Performance Expectations:

- Maintains accountability for shift success and team readiness

- Demonstrates calm and effective leadership under pressure

- Supports staff training, mentorship, and performance improvement

- Completes administrative duties timely and accurately

Reports To:

Reports to the General Manager. Works collaboratively with the Executive Chef for culinary quality, food safety, and kitchen leadership alignment.