Work in this classification is professional level supervisory support in a department or unit. Work involves the full supervision of staff performing a wide variety of administrative, financial, and programmatic duties requiring a variety of skill sets. This classification will handle the most complex issues and will address problems or issues as reported by staff. Work is performed under limited supervision and is evaluated through observation, conferences, and the quality and effectiveness of the work completed.
Positions in this classification are considered working supervisors. The majority of time is spent supervising a moderately large administrative unit while addressing problems and solving complex issues. Supervisory duties include recruitment, hiring, onboarding, and training. Work in this classification require the employee to assign work, address deficiencies, approve timesheet and leave requests, provide routine evaluations, and work with the department head when progression discipline is required. Work in these units will normally include call centers to provide and obtain information from the public, mail distribution, and collection or verification of documents. Work may include handling receipt of payments, balancing cash receipts, timesheet entry, purchasing activities, invoicing, and contract/bid development. Oversee the monitoring of operational budget(s), and consulting with management on the execution of policies and procedures. Work is classified as independent with some decision making in supervising the administrative function of the department. Work in the classification differs from the Administrative Associate with higher complexity in assigned tasks and full responsibility supervision.
Graduation from an accredited two-year college or technical school with a degree in business or related field and four (4) years of experience with at least two years in a supervisory role or an equivalent combination of education and experience.

Thorough knowledge of office practices and procedures; considerable knowledge of office software and applications to the administrative environment; considerable knowledge of accounting methodologies, accounts payable and receivable and payroll procedures in
government operations; strong knowledge and ability to supervise and lead others; strong ability to train others, provide leadership to other support or program staff, set work priorities and assign duties; strong ability to effectively communicate verbally and in writing; ability to be tactful and courteous; ability to formulate recommendations in precedent setting situations; ability to establish and maintain effective working relationships.

Some positions within this classification may require driving as an essential function of this position. If so, the candidate must have or obtain a valid North Carolina Driver’s License within sixty (60) days of employment and maintain the license with an acceptable driving record.

Background check with local law enforcement agency required.

Each applicant who is tendered an offer for employment for any position with the agency shall be tested for the use of drugs specified in the policy. Refusal to submit to testing or a confirmed positive test shall be basis for withdrawal of the conditional employment offer.
Work is performed in an office setting. Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or pathogenic substances.

PHYSICAL REQUIREMENTS

Must be able to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling. Must be able to lift, carry, push, and/or pull objects and materials of moderate weight up to 20 pounds. Must be able to perform coordinated movements such as operating office equipment and keyboarding. Some tasks require visual perception and discrimination. Some tasks require oral communications.