At Arcus, our mission is to empower anyone to build wealth by making investing accessible, affordable, and simple. The team behind Arcus previously built dYdX, helping power over $1.5 trillion in trading volume. Now we're bringing the world's financial markets onchain.

Built in partnership with Robinhood Chain and backed by a direct investment from Robinhood Crypto, Arcus brings crypto, stock tokens, commodities, and perpetual futures into one self-custodied account. Our vision is to build the world's best spot and perpetuals exchange - trusted, accessible, and reliable, with deep liquidity and accurate prices. Every asset, 24/7.

Join us in shaping the next generation of global financial markets!

→ Learn more about working at Arcus

We're looking for a Community Lead who's a trader at heart, someone deeply plugged into the markets and the chats. You'll be the first to know what's happening and the person our traders want to talk to.

You're deeply active on Telegram, Discord, and X, and you can keep hundreds of conversations moving without leaving the people who matter waiting. You'll build consistent coverage across our Telegram chats, where 300+ VIP traders and our community reach you directly, with a first-response standard of under 12 hours, faster for top-tier accounts and live incidents. You'll run the team and rotation that makes that coverage sustainable and keeps it engaging. You know who's a top trader and who's noise, you answer the people who matter first, and you make sure nobody important waits.

You can calmly acknowledge, process, and resolve complaints, including closing the loop with the user. When the market gaps or something breaks, you're the one in the chat, staying calm and accurate, and you never take it personally.

This is a hands-on role where you'll work closely with Product, Engineering, Growth, and Marketing.

Done well, this role is the difference between traders who churn and traders who stay. You'll be the human face of Arcus to the people who matter most, building the trust and relationships that keep our community loyal and turning real trader feedback into a better product for everyone.