Job Title: Assistant Manager
Location: Zionsville Community Schools
Employer: Marquis Commercial Solutions
Position Type: Full-Time; Hourly, Non-Exempt. Starting Pay: $18.00/hour
Shift: Monday through Friday; 2:30pm – 11:00pm, 03:30pm-12:00am

An Assistant Manager oversees multiple locations in a specific region to ensure efficient operations that meet both client and company expectations. They build and maintain client relationships, manage equipment and employees, communicate with upper management, and lead teams. The role is critical to ensuring smooth operations and high-quality service for clients.

Key Responsibilities:

• Oversee daily operations to ensure all procedures and tasks are being correctly followed by Account Associates across multiple accounts/buildings
• Supervise and manage a team of employees at multiple locations to ensure all cleaning tasks are done on time and to the required standards, while maintaining a clean, safe, and friendly working environment for all team members
• Maintain high levels of customer relations by regularly checking in with property management and ensuring adherence to cleaning specifications agreed upon with clients
• Receive and respond to inquiries and complaints from property management and provide information to managers on key issues
• Communicate holiday schedules with property managers to determine building access and operational needs; ensure necessary work coverage on holidays and effectively communicate the holiday schedule to employees
• Receive and respond to inquiries and complaints from property management and clients promptly and professionally
• Conduct nightly inspections of accounts to ensure cleaning specifications are met and buildings are securely locked
• Train staff on the use of cleaning equipment, chemical usage, job responsibilities, and building procedures; provide ongoing training and support to current staff
• Follow all health and safety regulations, including proper use of personal protective equipment (PPE)
• Assist with conflict resolution and disciplinary actions for team members as needed
• Ensure all assigned equipment is maintained in proper working condition
• Handle all maintenance or safety issues reported by other employees
• Ensure energy saving practices are followed and procedures for locking and unlocking buildings are followed
• Ensure the building is kept safe from hazards such as slippery floors or blocked exit routes
• Verify that the team is maintaining the Janitor's space in a neat and clean condition and maintain cleaning equipment in proper working condition
• Adapt to changing policies, procedures, and/or duties as directed by management

Experience:

• Previous custodial or janitorial experience is preferred but not required
• Ability to follow instructions and work independently or as part of a team

Skills:

• Ability to work efficiently and prioritize tasks
• Strong attention to detail and cleanliness
• Ability to lift and move objects up to 50 lbs
• Basic knowledge of cleaning chemicals and safety procedures

Physical Requirements:

• Ability to stand, walk, bend, and lift for extended periods
• Ability to work in a variety of environments, including indoors and outdoors (weather permitting)
• Capable of using cleaning equipment such as vacuums, buffers, and floor scrubbers

• Schedule: This position requires some flexibility to ensure cleaning tasks are fulfilled for the building.
• Uniform: Company shirts and any required PPE (personal protective equipment) will be provided. Additional Marquis shirts/sweatshirts will be available for purchase at an additional cost.
• Training: On-the-job training will be provided to ensure proper use of cleaning equipment and chemicals.

Marquis Commercial Solutions is an equal opportunity employer and is committed to fostering a diverse, inclusive, and respectful workplace. We do not discriminate based on race, color, gender, sexual orientation, age, religion, national origin, disability, or any other legally protected characteristic.