At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a guest-first approach, advanced software solutions, and electrification, we’re pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our guests.

JOB TITLE: Crew Scheduler

DEPARTMENT: Flight Operations

REPORTS TO: Director of GOC

FLSA: Exempt

POSITION SUMMARY

The Crew Scheduler is responsible for scheduling Pilots in compliance with FAA regulations and company policies, assuring that all flights are properly crewed and that legal issues are satisfied.

KEY RESPONSIBILITIES include the following, but not limited to:

• Resource planning / scheduling of flight crew to ensure maximum utilization of the fleet.
• Monitor crew duties to ensure compliance within industry required limits.
• Inform flight crew of changes that occur to their rosters.
• Coordinate flight crew accommodations and transportation.
• Coordinate roster changes in case of sickness or other unavailability at short notice.
• Update and maintain respective databases and tracking programs.
• Perform any other tasks/duties assigned in accordance with the instructions of the Reporting Manager.

POSITION REQUIREMENTS 

Knowledge, Skills & Abilities:

• Creative, out-of-the-box thinking.
• Ability to deal with unexpected situations and issues in a proactive manner.
• Ability to work well under pressure and multi-task.
• Ability to identify problems, their sources and potential solutions while continuing to successfully conduct day-to-day operations without interruption.
• Ability to work a flexible schedule and outside “normal” office hours when required by operational needs.

QUALIFICATIONS:

Education and Experience:

• High School Diploma or GED required, Bachelor’s Degree a plus.
• Demonstrated knowledge of rules and regulations of crew scheduling as it relates to the aviation industry.
• Equivalent education and experience will be considered.
• Proficient using Microsoft Office Products (Outlook, Excel, PowerPoint, etc.).
• Knowledge of, or the ability to learn, various pilot scheduling software.
• 1-2 Years of experience maintaining rosters, resource planning, or moving people around at large volumes.
• Working knowledge of FAA 135 Scheduled Operations – Preferred
• Flight and/or Ground Operations Experience
• Strong interpersonal and communication skills with the ability to communicate efficiently and effectively with all levels of staff to ensure crew are fully aware and briefed on their roster and any changes.
• Good mathematical and analytic skills.
• Proven ability to multi-task effectively, prioritize, and communicate project status.
• Ability to work in a fast-paced, team-oriented environment and be flexible to the changing needs of the business.
• Advanced organizational skills and attention to detail.
• Time management skills with a proven ability to meet deadlines.
• Solutions-driven mindset with a demonstrated ability to exercise sound judgment and work independently.

Miscellaneous Requirements:

• Valid driver’s license and reliable transportation.
• Computer, office equipment, phone skills.
• Ability to read, write and speak English effectively.
• Ability to work within a 24/7 operation including holidays.
• Ability to pass 10-year background check and pre-employment drug screen as required by company and/or airline regulations.
• At least 18 years of age.
• Authorized to work in the United States

Benefits:

• Competitive Salary: Attractive compensation package based on experience.
• Health & Wellness: Full time team members are eligible to participate in comprehensive medical, dental, and vision plans. Additional benefits include air ambulance coverage, short-term disability, pet insurance, health savings accounts, company-paid life insurance and a retirement/ 401(k) plan. Eligibility for any benefit begins the first day of the month following 30 days of employment.
• Generous PTO plus paid holidays throughout the calendar year.
• Team member Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:
  • Flight tickets at a significant discount
  • Discounts on hotels and resorts
  • Car rentals at reduced rates
  • Discounted cruises

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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