COMPANY

L&R is one of the largest distributors and purchasers of cosmetics in the United States. We now distribute over 40,000 items (cosmetics, toys, school supplies, hosiery, hair accessories, OTC, HBA, and more) through 3 regional warehouse locations in Arkansas, New Jersey, and Nevada.

GENERAL PURPOSE OF JOB

The Accounts Receivable Manager oversees the day-to-day operations of the Accounts Receivable (AR) Department, including chargebacks, credits, collections, and cash application. This role ensures that all outstanding invoices owed to the company are accurately managed and up-to-date, and analyzes AR Aging reports. The manager will lead the AR team, implement best practices, and maintain a high standard of operational excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

AR Operations & Credit Management:

• Oversee the day-to-day activities of the AR Department, ensuring accuracy and efficiency in all transactions.
• Ensure all accounts are up-to-date on a daily, weekly, and monthly basis, including accurate application of payments, resolution of disputes, and reconciliation of accounts.
• Monitor aging reports and ensure timely follow-up on delinquent accounts to minimize outstanding balances.
• Review and approve processing of authorized customer credits, write-offs, and account reconciliations.
• Oversee the issuance and periodic review of customer’s credit worthiness, ensuring adherence to company policies.

Chargebacks Oversight:

• Supervise the resolution of chargebacks, ensuring timely dispute filing, documentation, and reconciliation.
• Collaborate with internal departments to address chargeback root causes and implement preventative measures.

Collections Oversight:

• Develop and execute effective collections strategies to optimize cash flow.
• Build and maintain strong relationships with customers to resolve payment issues.
• Escalate unresolved collection issues appropriately.

Financial Forecasting and Reporting:

• Provide management with accurate and up-to-date financial forecasted collection of outstanding receivables.
• Prepare and present AR performance reports, highlighting trends, risks, and opportunities for improvement.
• Ensure compliance with internal controls and audit requirements for AR processes.

Process Improvement:

• Evaluate and refine AR policies, procedures, and systems to increase efficiency and reduce errors.
• Implement best practices to ensure consistent operational performance.

Team Leadership and Development:

• Manage and mentor the AR team, ensuring effective performance in chargebacks, credits, and collections.
• Establish team goals and monitor performance metrics to align with company objectives.
• Conduct regular training and provide professional development opportunities to the team.
• Partner with cross-functional teams.

REQUIRED EXPERIENCE

• Minimum of 6 years of experience in accounts receivable, with at least 2 years in a managerial role.
• Proven expertise in chargebacks, credits, and collections management.
• Experience in the consumer goods, retail, or distribution industries preferred.
• Proficiency with ERP systems and accounting software (e.g., Prelude, SAP, Oracle, or NetSuite).
• Advanced Microsoft Excel skills and experience with financial reporting tools.
• Exceptional organizational, analytical, and problem-solving abilities.
• Strong leadership and communication skills, with a proven ability to manage and develop teams.

CERTIFICATES, LICENSES, REGISTRATIONS (If applicable)

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

WORK SCHEDULE/HOURS

Hybrid Schedule - Monday through Friday 8:30AM to 5:30PM EST, with variation based on business demands

PAY RANGE: $100,000 to $130,000

BENEFITS

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

L&R Distributors provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.