POSITION OVERVIEW

This position will be responsible for the maintenance of bank’s network and servers.

POSITION RESPONSIBILITIES

• Managing data centers, servers, networking and security infrastructure equipment’s
• Administering enterprise software systems.
• Deploying and enforcing security policies and procedures.
• Providing IT support and resolving problems for employees.
• Assisting with onboarding of new employees.
• Suggesting and implementing improvements in procedures and equipment.
• Maintaining knowledge of IT support, help desk procedures, products, and services.
• Managing an issue tracking system and reporting on issue resolution SLAs.

SKILLS / QUALIFICATIONS

• Excellent communication skills, both oral and written.
• Knowledge of help desk software and ITSM process.
• Good knowledge of Windows OS administration, windows server administration and networking
• Excellent troubleshooting skills.
• Ability to work independently and maintain employee satisfaction.
• Bilingual: English/Korean highly preferred.

EDUCATION / EXPERIENCE

• 5 years of experience in IT administration and networking knowledge.

We offer a competitive total rewards package, including but not limited to Medical, Dental, Vision, and Life Insurance, 401k retirement savings plan, and paid federal holidays, for this full-time position within the annual salary range of $70,000 - $80,000. Annual pay ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience.

Must be authorized to work in the US.

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law.