Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.

POSITION SUMMARY: Reviews mortgage loan applications submitted by Originating Agents, assessing compliance/conformity with organization regulations and Federal Housing Administration (FHA), Veterans Administration (VA), United States Department of Agriculture/Rural Development (USDA/RD), Federal Home Loan Mortgage Corporation (Freddie Mac), Federal National Mortgage Association (Fannie Mae) and Private Mortgage Insurance (PMI) regulations and determining action to be taken; maintains on-going communication and relationships with lenders, realtors, consumers, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

• Reviews loan applications and Mortgage Credit Certificate (MCC) applications timely to determine conformity and compliance to insurer/guarantor and THDA’s guidelines; determines actions to be taken.

• Accurately reviews and determines household and qualifying income eligibility for potential homeowners for the Mortgage Revenue Bond (MRB) and Mortgage Backed Security (MBS) programs; works directly with OA regarding any inaccuracies with the income.

• Accurately verifies loan information in loan origination system, updates information if needed; reviews automated underwriting findings to verify accurate and complete documentation provided in the mortgage loan file; works directly with the lender regarding any deficiencies.

• Reviews application disclosures to ensure loan and timing meets CFPB, RESPA and other federal guidelines.

• Reviews appraisals to determine properties meet insurer/guarantor and THDA’s guidelines.

• Seeks guidance from the Mortgage Underwriting Manager and/or Director of Loan Operations as needed Maintains a high level of written and oral professional communication with Originating Agents to ensure accurate and timely receipt of all required documentation for a timely loan closing.

• Reviews outstanding/pended documentation in a timely manner; transmits commitments, purchase sheet and Enforceable Obligation Letter (if required) to lender Provides initial review of exception requests and obtains final approval from Manager and/or Director; including extension and/or modification of commitment requests.

• Manages pipeline in a timely manner to ensure closing deadlines and rate lock expirations are not exceeded.

• Works with leadership staff of SFLO in curing monthly quality control reviews; researching insurer/guarantor guidelines while working with lenders for deficiencies.

• Works with borrowers to obtain refinance documentation to review and approve MCC reissues.

• Establishes and maintains relationships by answering the General Information Underwriting Line or SFAsk email box, in a businesslike manner; subject matter expert providing technical program support to lenders, realtors, potential new Originating Agents, borrowers and other internal Divisions.

• Offers support to other areas in the division, as necessary or as time allows.

• Works closely with post-closing section to update commitments, review “at closing” conditions or resolve closing issues.

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education and Experience:

• High school diploma or equivalent GED.

• Two years of experience in mortgage underwriting or compliance required, three years preferred; Certified Residential Underwriter or delegated underwriting authority or mortgage compliance designation, preferred.

• Experience working in a deadline-driven, fast paced environment.

• Recent employment in the mortgage banking field is required.

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.

Knowledge, Skills, Abilities, and Competencies:

• Proficient in underwriting guidelines for FHA, VA, USDA/RD, Freddie Mac, Fannie Mae and PMI companies.

• Knowledge of mortgage regulatory requirements; RESPA, TIL, TRID, CFPB

• Ability to successfully and accurately complete assigned work in a fast-paced environment.

• Strong interpersonal skills.

• Excellent verbal and written communication skills.

• Maintains credibility through sincerity, honesty, and discretion.

• Maintains a high level of confidentiality.

• Builds and maintains positive relationships with internal and external constituents.

• Strong organizational skills.

• Strong time management skills; uses time effectively; consistently meets deadlines.

• Ability to exercise good judgment in evaluating complex situations while implementing agencies requirements/ guidelines.

• Ability to adjust to frequent procedural changes.

• Documents regularly, thoroughly, accurately, and completely.

• High level of detail and accuracy.

• Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.

• Computer literate; proficient in Microsoft Word, Excel, Outlook, Allregs and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.

• Special Demands:

• The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.

• The employee is occasionally required to walk; reach with hands and arms, and stoop, kneel, or crouch.

• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.