Company Description

Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity® and they’re woven throughout our culture.

PenAir is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $2.5 billion in assets, our purpose is to enhance the lives of those we serve in the Florida Panhandle, Southern Alabama, and Virginia.

Careers
Do you have a passion for helping others?
Currently, PenAir provides access to 14 convenient locations in Baldwin County, AL and Escambia, Santa Rosa, and Okaloosa Counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.

Join the team. You’ll fit right in.
Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air! Success looks different for everyone. Where will your journey take you?

The PenAir difference.
Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.

Holistic Amenities:

1. Up to $15K available for continuing education
2. Student Loan Paydown
3. Adoption Assistance Reimbursement
4. Wellness Programs
5. Gym membership reimbursement
6. Formal Career Development Resources
7. Financial Wellness Resources
8. Purchase assistance with computers and fitness equipment.

Benefits Package Highlights:

1. Generous PTO Plan—20 days for new hires
2. Paid Maternal & Parental Leave
3. Competitive Retirement Plan
4. Competitive medical, dental & vision plans
5. Company paid Telehealth services.
6. Company paid Short Term Disability
7. And more……….!

The compensation plan includes a base salary ($30,000) plus competitive incentive opportunities. This role can be located in Pensacola, Florida or Mobile, Alabama.

About the role:

Develops outside community contacts such as realtors, builders, insurance agents, title companies, and other professionals to generate external mortgage leads. Manages leads from internal membership base including developing branch personnel in sourcing internal mortgage leads.
Manages relationships with members and potential members via telephone and in-person interviews for first mortgage purchases, construction, and refinance transactions. Counsels with member(s) to provide best program to fit member(s)' needs. Regularly follows-up with borrowers, builders, and realtors on loan applications to convert applications to closed loans.

Major Duties and Responsibilities:

• A major component of the Mortgage Loan Originator’s schedule should include outside sales activities including regular calling on relationship partners to maintain existing partnerships and to develop/establish new relationship partners
• Meets in-person or by phone to answer general mortgage questions for members, potential members, and branch team members related to purchases, refinances, and new construction.
• Analyzes residential loan applications to verify that application data is complete and meets policy and procedure standards (i.e. allowable terms, assets, credit, and length of employment, etc.). Prepares and provides applicants with pre-qualification and denial letters.
• Within 3 days of a completed application, assures proper mortgage disclosures are provided to all borrowers. Follow-up with borrowers on completion of initial disclosures and requests minimum support documentation (i.e. income documents, asset statements, etc.) from borrowers. Forwards file to assigned Processor for submission to underwriting.
• Works with assigned branch personnel to educate them on basic mortgage products to assist in developing new mortgage leads.
• Performs other job-related duties as assigned.

Minimum Qualifications:

Experience

• A minimum of one year up to three years of similar or related experience, including preparatory experience.

Education/Certifications/Licenses

• A high school degree or equivalent. Registered as an active Mortgage Loan Originator (MLO) on the NMLS site. Must renew registration each year and update when changes to name, address, etc. occur.

Interpersonal Skills

• A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

Other Skills:

• Must have professional and effective communication skills, strong computer skills, solid time management skills and ability to analyze and comprehend complex financial data to provide financial alternatives.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.