Position Title: Director of Rehabilitation (PT)

Department Name: Therapy

Department Number: 683

Reports to (Title): Chief Executive Officer (facility)

FLSA Classification: Exempt

Position Summary:

The Director of Rehabilitation (PT) provides leadership, management and vision necessary to ensure that their areas of responsibility have the proper operational controls, administrative and reporting procedures. The Director of Rehabilitation is also responsible for developing systems to effectively grow therapy services at a facility and to ensure financial strength and operating efficiency. The primary purpose of the position is the management and administration of all aspects of rehabilitation services for the patients/residents. This position manages all therapists and associated staff and is responsible for the performance management and hiring of the employees.

Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each

state’s specific background check requirements prior to contact with patients/residents.

§ Bachelors, Master’s Degree and/or Doctorate Degree in Physical Therapy, or an Associate’s Degree as a Physical Therapist Assistant.

§ Current PTA certificate in state of employment.

§ MDS certification (RAC-CT) or other advanced certification preferred.

§ Current CPR Certification.

§ Valid driver’s license.

§ Minimum of three years of rehabilitation experience required.

§ Six months experience in a long-term care environment preferred.

Essential Functions

§ Provides leadership to and directly manages clinical therapy staff, facilitating a team atmosphere among staff.

§ Promotes positive employee relations by facilitating an atmosphere of open communication and problem solving.

§ Conducts performance appraisals of all therapy personnel.

§ Ensures personnel compliance standards including required credentials, corrective actions, and improvement plans, when needed.

§ Investigates, follows up and assists in the resolution of staff, service and resident/patient-related issues.

§ Ensures that all program standards are met.

§ Develops strategies to increase facility’s therapy program/revenue.

§ Leads efforts to build caseloads within the facility, including the investigation of those in facility who could be candidates for therapy through follow-up with nursing staff and physicians. Ensures that the therapy department is aware and accepting all residents/patients that are appropriate for therapy.

§ Develops special programs for resident participation, such as fitness, dementia programming, and various protocols for activities that strengthen and enhance the existing therapy program.

§ Leads marketing efforts with local hospitals, physicians and community on behalf of facility to increase awareness of the therapy program.

§ Ensures that clinical staff are providing proper documentation according to Medicare/Medicaid guidelines, private payor guidelines, company policy and facility standards.

§ Oversees the scheduling of residents/patients and therapists, ensuring adequate coverage.

§ Tracks Assessment Period Data to include number of disciplines treating, treatment days/weeks and daily treatment time. Communicate data to appropriate facility personnel.

§ Participates in clinical meetings with review of PPS date. Coordinates ARO’s to capture the burden of care.

§ Participates in discharge planning.

§ Reviews the quality and appropriateness of the total services delivered and individual therapy programs for effectiveness and efficiency, using pre-determined criteria.

§ Provides in-service education to the resident/patient care team and education to the community.

§ Provides treatment in accordance with established standards of practice, company standards, department procedures and standards according to company guidelines.

§ Participates in triple check to validate claim accuracy for billing.

§ Maintains a current knowledge of law and regulations regarding rehabilitative services and ensures that all employment actions are in compliance with applicable regulations.

§ Ensures a safe environment and utilizes tools and equipment in a safe manner complying with all infection control, universal precautions, and OSHA standards for the healthcare professional.

Other Functions

§ Performs all other duties as assigned.

§ Assumes responsibility for on-going continuing education, license renewal and professional development.

§ Responds to and acts appropriately in emergency or disaster situations.

§ Maintains resident/patient confidentiality.

§ Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct, its policies and procedures, applicable federal and state laws, and applicable professional standards.

§ Proven leadership and program development/supervisory experience.

§ Knowledge of state, federal and therapy practice act legislation/law and accreditation standards.

Core Values & Behaviors that Improve Lives

§ Demonstrates a culture of service and a commitment to doing “good” by improving lives.

§ Regularly exhibits behaviors that support the values of the company – Family, Ownership, Responsibility, Celebration, and Experience.

§ Work ethic reflects a passion for exceeding patient/resident expectations.

§ Solicits patient/resident feedback to understand their needs and the needs of the community. Advocates for raising the bar of patient/resident care within the facility and influences others to take actions that increase the quality of person-centered care.

§ Displays responsibility by taking ownership of quality care. Shows dedication to enriching the lives of our patients/residents through empathy and compassion.

§ Exhibits a commitment to results by looking for and recommending/implementing process for performance improvements.

§ Demonstrates commitment to interpersonal excellence through professional greetings, proper telephone and email/social media etiquette, common courtesy, a professional attitude and appearance.

§ Enriches the facility culture by participating in company hosted and endorsed celebrations and events.

§ Recognizes the benefits of team collaboration. Shows respect for fellow employees by working together to get the job done.

§ Effectively addresses patient/resident and family member concerns and resolves conflict in a manner that is consistent with our culture.

§ Complies with company policies, as well as governing state and federal laws and regulations. Seeks clarification of leaders when there are questions of policy or governing law.

§ Protects patient/resident privacy and dignity.

§ Maintains positivity while interacting with co-works, patients/residents and guests at the facility.

Leadership Competencies

§ Quality Assessment/Performance Improvement: Advocates for extraordinary patient/resident care every day. Participates in an ongoing and comprehensive cross department effort to monitor quality and trend outcomes. Utilizes evidence based data to measure against industry baselines and facility benchmarks. Becomes proficient in root-cause analysis to drive systemic action for excellence.

§ Safety: Creates and fosters a culture of safety at the facility – for patients/residents and employees.

§ Development: Assesses and recognizes personal strengths and weaknesses. Promotes continual learning and development – through self-development and development of employees.

§ Communication: Communicates verbally and in writing in a clear, concise, organized, and convincing manner for the intended audience. Shares relevant department and/or facility information in a timely manner.

§ Customer Service: Understands that our patients/residents are our customers; regularly anticipates the needs of the patients/residents and demonstrates high-quality service with a commitment to continuous improvement.

§ Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.

§ Decisiveness: Makes well-informed, effective, and timely data-driven decisions, even when solutions produce unpleasant consequences; anticipates the impact and implications of decisions.

§ Team Building: Inspires and fosters team commitment, ownership thinking, pride, and trust. Facilitates cooperation and motivates team members to accomplish department and facility goals.

§ Subject Matter Expertise: Serves as a subject matter expert; understands and appropriately applies principles, procedures, requirements, regulations, and policies related to area(s) of responsibility.

§ Workforce Management (when assigned): Builds and manages a workforce based on organizational goals, budget considerations, and staffing needs. Ensures employees are appropriately recruited, selected, trained, appraised, and rewarded; takes action to address performance growth opportunities and short comings.

§ Technology Management: Keeps up-to-date on technological developments. Makes effective use of facility technology to achieve results. Ensures access to, and security of, technology systems.

§ Financial Management: Understands and follows the organization’s financial processes. Makes financial decisions with an owner’s mindset. Monitors expenditures and uses cost-benefit thinking to set priorities.

§ Creativity / Innovation: Develops new insights into situations; questions the status quo; encourages new ideas and innovations; evaluates and proposes new or cutting edge programs/processes.

§ Partnering: Develops internal and/or external networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.