Department: Youth & Family Services

Reports to: IPS Assistant Manager

Status: Full Time 12:00pm – 8:00pm

The Anti-Violence Community Outreach Coordinator will be responsible for identifying and referring adolescents and youths to NSCA’s prevention program. This position will work with our population in small group settings to ensure that the individuals in our care are emotionally strong, physically safe and socially healthy. The Intensive Prevention Services (IPS) is a community-based prevention program offered to youth ages 10 to 19. The Anti-Violence Community Outreach Coordinator identifies youths who are having disciplinary issues at school, conflicts at home or in the community, and refers them to NSCA.

Primary Responsibilities

• Engage audience with excellent customer services and influential skills.
• Reach out to school staff, community organizations, law enforcement personnel to identify youth and refer them to NSCA prevention services.
• Visit a minimum of ten (10) schools per week, and other community organizations to promote prevention program and identify youths.
• Refer fifteen (15) or more youth per month to NSCA’s prevention program.
• Plan, coordinate and conduct outreach events to promote services.
• Engage & participate in outreach events during regular working hours and weekends as needed.
• Conduct NSCA prevention services presentations in meetings and events.
• Collect information about the family through interview, case history, and complete referral forms.
• Guide families on how to best support their children through the juvenile system process.
• Connect youth and parents to NSCA economic mobility services, and community resources.
• Participate in professional development training, community meetings and events as required.

Organizational Competencies:

Professionalism:

• Can communicate information in a professional and structured manner.
• Is open to feedback and has a growth mindset.

Teamwork:

• Collaborates with others to advance the mission of the organization.

Integrity:

• Maintains confidentiality of all information regarding the organization.
• Makes ethical decisions all the time, safeguarding the wellbeing of the organization.

Strategic Planning

• Lead the strategic planning processes for the fulfillment of organizational goals and objectives.
• Develop action plans to align the organization with the strategy.
• Demonstrate critical analysis and problem-solving capabilities.
• Make changes and adjustments to achieve goals and objectives.

Commitment to the Mission

• Demonstrates the ability to adjust to situations of change positively.
• Learns how the operation impacts the mission of the organization.
• Demonstrates in actions that he/she believes in equality and economic mobility for all.
• Develops knowledge and stays at the forefront

Qualifications and Experience Requirements:

• AA degree in marketing or related field, OR, H.S Diploma, with at least 3 years of marketing, selling, or promoting experience.
• Experience working in youth programs.
• Ability to secure the required clearances such as National Sex Offender, FBI, Child Abuse and Background checks.
• Ability to work with minimum supervision and achieve monthly projected goals.
• Demonstrated ability to work as part of a team and in collaborative environment
• Excellent organizational skills, ability to effectively handle documentation and paperwork
• Bilingual in Spanish and English (Preferred)
• Strong written and verbal communication skills.
• Working knowledge of Microsoft Office, Word, Excel, Powerpoint
• Strong interpersonal skills and demonstrated ability to interact with individuals of different racial, cultural, educational, and economic backgrounds.
• Valid driver’s license and car or strong knowledge of local Septa routes
• Familiarity with the Norris Square Community and its service providers

Physical Demands:

• Ability to lift up to 25 pounds
• Ability to climb steps