Job Summary

This position provides hands-on care in accordance with the patient plan of treatment and care plan. The Patient Care Technician assists in maintaining a safe and clean environment, which includes terminal cleaning of furniture and equipment used in the Operating Room and Endoscopy departments daily. The Patient Care Technician also assists in transports, preps, positions and provides direct patient care under the direction of the Registered Nurse. Support and assistance in obtaining and moving equipment necessary for patient care is also essential. Performs other duties as assigned.

Minimum Job Requirements

High school diploma or its equivalent and Current, valid Indiana Certified Nurse Aide -or- Home Health Aide Certification –or- Medical Assistant Certification-OR- Completed a formal nursing assistant program and have current nursing assistant experience -OR- Six (6) months recent hospital experience providing direct patient care -OR- Currently enrolled in an accredited School of Nursing program and have successfully completed their Nursing Fundamentals coursework. (Transcripts required) and BLS certification or must obtain during Orientation and prior to reporting to department.

Skills / Knowledge / Abilities

Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers and other hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage. Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress. Ability to problem solve and work well in a team environment. Developed computer skills and the ability to learn and proficiently perform computer applications related to department operations and job function. Excellent customer service skills with special emphasis on patient centered care. Excellent communication skills to effectively and tactfully communicate with patients and their families presenting a professional image as a representative of Marion General Hospital. Seeks consultation/collaboration for complex issues or when unsure, utilizing resources that are available. Ability to promote a compassionate and a therapeutic environment. Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties. Ability to manage multiple issues simultaneously and appropriately prioritize based on patient needs.

Working Conditions

Typical hospital clinical environment with frequent standing and walking. Work may be subject to interruptions and occasional high stress levels. Risk for occupational exposure to blood and other potentially infectious, electrical and radiation hazards. Works with protected health information. Works in close proximity to patients and visitors. Ability to work any shift, occasional extended hours, holidays and/or weekends based on the needs of the department.

Physical and Mental Activities, Tools and Equipment

Standing, walking, stooping, bending, lifting, pushing and pulling to provide patient care and to utilize patient care devices necessary to perform duties in a safe manner Ability to use equipment found in patient room or nursing area. Ability to handle highly emotional and highly stressful situations.

Equal Opportunity Employer
Marion Health is a smoke-free environment.