Ivy Hall is Illinois’ largest independent cannabis retailer. Rooted in community and driven by hospitality, Ivy Hall offers a curated selection of high-quality products, expert education, and personalized service in welcoming, thoughtfully designed spaces where feeling good matters more than simply feeling it. Moving beyond purely transactional retail, Ivy Hall is ushering in a new wave of dispensaries that prioritize connection, comfort, and discovery—an approachable alternative to the sterile and intimidating storefronts of the past. Dedicated to excellence, equity, and inclusion, Ivy Hall proudly serves communities across Illinois.

We are seeking an enthusiastic, knowledgeable, and service-driven Budtender to join our dynamic retail team. The Budtender plays a pivotal role in shaping each customer’s experience—offering personalized product guidance, education, and hospitality in a compliant and high-energy retail environment.

The ideal candidate is approachable, detail-oriented, and eager to learn about the evolving world of cannabis. This individual thrives in a fast-paced environment, builds lasting relationships with guests, and upholds Ivy Hall’s mission to make every visit both inspiring and educational.

• Customer Experience & Education
  • Greet customers with warmth, professionalism, and a welcoming attitude
  • Guide customers through their cannabis education journey, tailoring recommendations to individual preferences and experience levels
  • Build and maintain lasting relationships with returning guests, fostering loyalty and brand trust
• Retail Operations
  • Partner with teammates to ensure a seamless retail experience across all customer touchpoints
  • Process customer transactions accurately using the Point of Sale (POS) system, ensuring compliance with all state-monitored inventory protocols
  • Verify customer identification and assist at the front desk as needed to ensure compliance and security
  • Prepare and verify online orders for accuracy prior to pick-up
  • Stock, merchandise, and replenish product displays for both regulated and unregulated inventory
• Compliance & Standards
  • Maintain a strong understanding of state and local cannabis regulations; adhere strictly to all compliance requirements
  • Ensure accuracy in recordkeeping and tracking within the state inventory system
  • Maintain a clean, organized, and sanitized workstation and retail environment at all times
• Team Collaboration & Growth
  • Support managers and fellow budtenders as needed to achieve store goals
  • Participate in ongoing cannabis education and product training sessions
  • Contribute to a positive, collaborative team culture where every member shares Ivy Hall’s commitment to service excellence

• Friendly, professional, and deeply customer-focused
• Passion for cannabis education, wellness, and community connection
• Adaptable and able to thrive in a high-volume, fast-paced retail setting
• Collaborative team player who values communication, accountability, and integrity
• Self-motivated learner committed to continuous personal and professional growth

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, and position objects, tools, or controls.

• Hearing: Normal audio range, with or without correction
• Vision: Close observation and ability to adjust focus

Working Environment

Work is performed both remotely and in a retail environment. The noise level is usually moderate. These characteristics represent those individual encounters while performing the essential functions of this role.

We are an Equal Opportunity Employer, and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.