Location: All Health Centers: 5501 S Halsted, 4009 W Broadway

Heartland Alliance Health’s (HAH) mission is to transform healthcare for the most vulnerable – particularly people experiencing homelessness, mental illness or addictions, or struggling with multiple chronic illnesses – improving health for all and the well-being of our community.

Heartland Alliance Health is seeking a dynamic Nurse Manager to oversee our dedicated and skilled team that provides health care to individuals experiencing homelessness. In this role, you will provide leadership, mentorship, and operational management to ensure the delivery of high-quality, trauma-informed care to individuals experiencing homelessness. Join our mission-driven organization and make a meaningful impact by addressing health disparities, fostering collaboration, and leading initiatives that improve health outcomes for some of the most vulnerable members of our community.

The Nursing Manager is responsible for managing the functional and clinical oversight of Nursing activities including participant care, group education, and infection control activities. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.

Essential Duties and Responsibilities:

• Manages nurses through the ongoing development and implementation of routine education, training and clinical oversight.
• Leads huddles and engagement efforts.
• Collaborates with Management of Health Centers and Shelter-Based Care to periodically review and revise the medication and supply formulary. Completes routine inventory and management of medications and supplies.
• Collaborates with the Senior Director of Health Services, Lead Providers to periodically review and evaluate nursing procedures, staff workflow, and equipment requirements to optimize operational effectiveness.
• Assures optimal quality and safety of patient care through monthly review of environment of care, quality outcome and performance measures, and compliance with all regulatory agencies, including the Illinois Department of Public Health and the Joint Commission.
• Carries out duties of their assigned staff when staff shortages persist.
• Develop workflow, operating procedures, management reports and instructional/training materials required for the evaluation and adoption of new processes and technologies.
• All aspects that are included in the management of assigned staff such as paperwork for hiring, disciplining, compensation, payroll and timesheet approvals, performance management, corrective action plans, and etc.
• Assist with special projects as needed.
• Ability to work out of multiple HAH health centers Shelter-Based Care locations and travel to account visits.
• Other duties may be assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

• Bachelor’s degree in nursing required equivalent with at least three to five years relevant experience as a registered nurse.
• Master’s degree in nursing and/or public health and public health work experience highly desired.

Other Qualifications: Demonstrated high degree of computer proficiency, including demonstrate skills in MS Office such as Word, Outlook, Excel, and Electronic Health Record keeping software required.

• Language Skills: Ability to write reports, correspondence, and instructions. Ability to effectively present information and respond to questions from staff, managers, participants, vendors, and the general public.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability: Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Travel: Ability to make account visits throughout Chicago and the suburbs (15-25%).

Cultural Attributes: To perform the job successfully, an individual should demonstrate the following attributes.

• Accountability – Be responsive, responsible, resourceful, principled, and a problem-solver
• Leadership – Take initiative, communicate effectively, delegate based on skills and interests, possess strategic thinking and acting; develop staff, foster teamwork
• A Bias Toward Action - Advocate for services and policies that support healthier lives for the populations’; be decisive and take action when a problem arises, communicating with those impacted; be proactive, innovative, and consistently work to improve operations and outcomes, carrying out formal continuous improvement initiatives
• Valuing our colleagues – Be respectful and responsive; appreciative and supportive; provide input, initiative and recognition of colleagues

Competencies: To perform the job successfully, an individual should demonstrate the following competencies.

• Excellent customer service, verbal and written communication skills.
• Highly proficient computer skills.
• Strong organizational skills.
• Ability to work with diverse populations.

Benefits: We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth.

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Wellness Programs
• Employee Assistance Program (EAP)
• Tuition Reimbursement and Educational Assistance
• 401(k) Retirement Savings Plan
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Paid Time Off (PTO)
• Paid Holidays

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• The employee may be required to remain on Organization premises during breaks and/or meal periods and may be required to stay on Organization premises until their replacement arrives.
• Program sites are located throughout the Chicago area and the Midwest.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position requires the ability to sit, stand and perform precise or skilled physical activities (e.g. typing or operating a computer).
• This position requires the ability to generate audible communication (e.g., conversing on a telephone or participating in a meeting) in a manner that should be readily recognized and understood by the audience.
• This position requires the ability to successfully engage in non-technical work activities (e.g. read mail, file documents).
• This position requires the ability to successfully identify and understand audible and visual communications.
• This position requires the employee to frequently sit and stand; use hands to handle; reach with hands and arms; walk.
• The employee must occasionally lift and/or more than 75 pounds.

Heartland Alliance Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.