Exempt : No

Type : Full Time

Department : Administration

Location : Fairlawn, OH

At Odyssey Health Systems (GBS RevCycle), we're transforming healthcare with our comprehensive Revenue Cycle Management (RCM) solution. We're on the lookout for dedicated individuals to join our team. With a hybrid work schedule potential and a host of enticing benefits, this is your opportunity to grow in a dynamic and ever-expanding field.

Why Choose GBS RevCycle:

Hybrid Work Schedule Potential.

Full-Time Benefits: We care about your well-being. Our benefits include Medical, Dental, Vision, Accident, Disability Insurance, PTO, Holidays, Wellness plans, Profit Sharing, 401(k), and more.

POSITION SUMMARY

The Cash Application Associate will play a critical role in our revenue cycle management process by accurately and efficiently applying payments received from insurance companies and patients to outstanding accounts. You will work closely with the billing team and be responsible for reconciling payments, identifying discrepancies, and ensuring the timely and accurate processing of financial transactions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reconcile deposit slips, check tapes, and generate daily reports.

Process daily posts, corrections, and apply payments (patient and insurance) to appropriate patient accounts, including bill types and contractual adjustments.

Code and post insurance and patient payments while maintaining organized records and reports.

Identify Explanation of Benefits (EOBs) requiring secondary claims and forward them to clerical support for photocopying.

Flag any credits (patient and insurance refunds) for processing according to credit balance protocols.

Post Non-Sufficient Funds (NSF) transactions and interest charges.

Manage patient data and account records, ensuring accurate reporting.

Identify unidentified payments and allocate them to the correct suspense account, maintaining a clear audit trail.

Resolve payment misdirection issues and return incorrect payments to the sender.

Correct and post debit/credit adjustments for misapplied payments to ensure accurate and timely account reporting.

Audit, correct, and balance Electronic Remittance Advice (ERA) transactions.

Prepare and process credits, patient refunds, and insurance refunds.

Participate in educational activities to stay informed about industry changes.

Perform additional duties as assigned or take on extra responsibilities as needed.

QUALIFICATIONS (Knowledge, Skills, and Ability Requirements)

High school diploma or equivalent.

Minimum of 1-year of experience in a cash application/payment posting role or medical billing role is a must

Experience working in a health care organization is preferred

Experience using Cerner or Athena/Centricity is a plus

Knowledge of medical terminology is a plus

Must be able to effectively communicate with physicians, clients and staff employees

Must be computer literate and have basic word processing, excel, and calculator skills; computation, typing and filing

Must be able to work flexible hours when needed and occasional extended hours when necessary

Effectively cope with change

Orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; detail oriented

Widely trusted; keeps information confidential; maintain confidentiality within a HIPAA secure environment

ENVIRONMENTAL/WORKING CONDITIONS

Work in a standard office environment.

Extended periods of sitting required.

Utilize manual dexterity, including the use of a calculator and computer keyboard.

Frequent mobility needed to access files.

Occasional bending, stooping, walking, and lifting may be necessary.

Ability to work flexible hours as needed, with occasional extended hours.

Mandatory overtime required at month-end closings.

SUPERVISORY RESPONSIBILITIES

Does this job have supervisory responsibilities? No

Are there subordinate supervisors reporting to this job? No

Are there other non-supervisory employees who report directly to this job? No

CERTIFICATES, LICENSES, REGISTRATIONS

N/A

Work Environment: This role operates in a standard office environment, requiring extended periods of sitting, computer usage, and calculator operation. Mobility is necessary to access files, occasionally involving bending, stooping, walking, and lifting. Flexibility to work extended hours, particularly at month-end, is expected.

Equal Opportunity Employer: GBS RevCycle is proud to be an equal opportunity employer. We believe in building a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, disability, gender, gender identity, age, sexual orientation, veteran or military status, or any other legally protected characteristics. We also provide reasonable accommodations for candidates with disabilities who may need assistance during the hiring process.