Bill and Account Collectors jobs in Pennsylvania

Position Title: Credit/Collections Coordinator

Department: Corporate

Employment Type: Full Time

Location: Nottingham, PA

Workplace Type: Onsite
Description:

Building a great career never tasted so good!

We are currently seeking a qualified individual who is looking to gain industry knowledge and experience for the Credit/Collections Coordinator position, joining our team in Nottingham, PA!

SCHEDULE: Monday-Friday approximately 40+ hours a week.
BENEFITS: This position is full-time benefit eligible, elective benefits include:
Medical, dental, hearing and vision insurance.
Marathon Health Clinic - a premier on-site healthcare provider. A separate entity from Herr's, located at our Nottingham, PA facility. This facility ensures easy access to tailored healthcare services, preventative care, wellness programs, for employees on any medical plan
Opportunity to contribute to a 401k, with a company match.
Paid vacation, holiday and sick time.
Paid Employee referral program.

Job Summary

This position is responsible for credit/collection responsibilities for the Accounts Receivable team. This position involves working directly with customers, resolving outstanding accounts, and ensuring timely payments while maintaining strong customer relationships.

Key Responsibilities:

Credit/Collections Responsibilities

Monitor accounts receivable and identify overdue accounts
Contact customers with overdue accounts and attempt to collect overdue amounts. Utilize judgement to analyze customer's ability to pay and establish a repayment plan.
Service accounts by investigating problems and working towards a solution while maintaining a positive customer service experience
Maintain records of all contact and attempted contact with customers holding delinquent accounts.
Maintain records of any payments collected from customers
Submit regular reports on the status of unpaid accounts and those in repayment.
Process payments (checks, credit card and ACH), and refunds.

Customer Service/Communication

Cultivates positive professional relationships at all levels with a diverse audience.
Communicates and collaborates effectively while striving for the highest possible outcomes for employees and the organization.
Develops and maintains strong working relationships with internal and external customers
Provides back-up support for other positions within the Accounts Receivable team

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Credit/Collections Coordinator at Herr's Foods – Nottingham, Pennsylvania

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