North Coast Media, LLC is seeking a detail-oriented Accounts Receivable Specialist to support cash application, collections, and customer account management. This part-time role (20–25 hours per week) is ideal for someone experienced in accounts receivable and B2B collections who enjoys working with both numbers and customers to keep accounts current.

Key Responsibilities

Cash Management

• Apply incoming payments and ensure timely posting and deposit of receipts
• Process credit card payments as needed
• Assist with monthly cash and bank reconciliations

Accounts Receivable & Collections

• Monitor customer accounts and follow up on past-due balances
• Review aging reports and conduct collection outreach via phone and email
• Resolve billing issues while maintaining strong customer relationships
• Partner with sales teams to address account concerns and payment delays
• Prepare aging, credit hold, and bad debt reports for management review
• Coordinate accounts referred to third-party collection agencies
• Review and approve new credit applications

Qualifications

• 2+ years of accounts receivable or collections experience
• Strong attention to detail and organizational skills
• Professional communication skills for customer interactions
• Experience with accounting systems and Microsoft Excel preferred

Schedule

• Part-time (20–25 hours per week)
• In-office Monday, Wednesday, and Thursday

About North Coast Media

North Coast Media, LLC is the largest B2B publishing company headquartered in Cleveland. Our team of 50+ professionals creates and delivers industry-leading media across print, digital, research, and live events.