Our client is seeking an Accounts Receivable Representative to manage customer accounts, collections, cash application, invoicing, and account reconciliations in a fast-paced environment. This role requires strong attention to detail, excellent communication skills, and the ability to effectively manage high-volume transactions while partnering with customers and internal teams to resolve billing and payment issues.

Key Responsibilities

• Manage a high volume of collection calls and customer communications to ensure timely payment of outstanding balances
• Generate and distribute customer invoices accurately and on time
• Investigate and resolve billing discrepancies and customer disputes
• Apply and reconcile customer payments, including lockbox, credit card, and other payment methods
• Perform month-end account reconciliations and resolve discrepancies prior to reporting deadlines
• Partner with internal departments to research and resolve billing and account issues
• Process credit card transactions, declines, chargebacks, prepayments, and related activities
• Process and apply credit memos in accordance with company policies
• Manage daily credit holds by securing required payments and documentation
• Maintain accurate account records and support special projects as needed

• 3+ years of accounts receivable, collections, or related accounting experience
• High school diploma required; Associate’s degree in Accounting, Finance, or related field preferred
• Strong proficiency in Microsoft Excel and Word
• Experience with 10-key data entry
• Experience with ERP or accounting systems preferred
• Strong analytical, problem-solving, and reconciliation skills
• Excellent organizational and time management abilities
• Strong written and verbal communication skills
• High level of accuracy and attention to detail
• Ability to work independently and collaboratively in a team environment