About us

Company Distilling is a distillery and tasting room with locations in Townsend, TN and Thompsons Station, TN.

Duties and Responsibilities:

• Greet and interact with customers in a friendly and professional manner
• Take customer orders and prepare a variety of alcoholic and non-alcoholic beverages
• Verify identification and age requirements of customers.
• Provide an exceptional customer service experience and education to every patron that walks through our doors.
• Pour samples and educate customers about Company Distilling products in our Tasting Room, both for on-site and some off-site events.
• Adhere to all State and Federal laws pertaining to the sampling and serving of alcoholic products.
• Maintain accuracy in cash handling including customer transactions and opening/closing daily shifts in the Point of Sale system.
• Keep the Tasting Room clean in accordance with set standards.
• Answer the phone, assist with inventory counts, stock the Tasting Room with products and merchandise.
• Monitor and inspect product for quality purposes.
• Represent Company Distilling professionally at all times.
• Must be available to attend off-site events as required.
• Other special projects as assigned by the Tasting Room Manager.

Expectations:

• Attention to detail and pride in work for both internal projects and those that serve our customers and clients.
• Ensure all cocktails are consistently prepared according to approved recipe
• The ability to problem-solve and use sound judgment and work without direct supervision.
• Communicate Tasting Room needs to management, such as inventory levels or equipment malfunctions.
• Willingness to be a part of a team and assume necessary duties as needed.
• Attend company-wide and department staff meetings as indicated by the Tasting Room Manager.
• Appropriate dress at all times in the Tasting Room and for special events.
• Adhere to all health and safety regulations, including proper food handling procedures.

Benefits:

• Employee discount
• Flexible schedule

Qualifications:

Must be a minimum of 21 years of age

Previous experience in a craft cocktail role is required

Ability to use a computer and learn our Point of Sale system and other programs used by Company Distilling

Ability to represent Company Distilling in a professional manner, both in writing and in person.

Familiarity with different types of alcoholic cocktails and spirits

Ability to handle high-pressure situations in a fast-paced environment

Strong communication skills to interact effectively with customers and colleagues

Basic math skills for accurately calculating bills and making change

Please note that this job description is not exhaustive, and additional responsibilities may be assigned as needed. Ability to lift up to 40 pounds.

Physical Setting:

Bar, Retail Shop and Production Facility

Schedule:

Morning, Day and Evening shift

Some Weekends required

Physical Requirements:

It is expected that the person in this position can tolerate standing for long periods of time and have the ability to lift moderately heavy boxes.

We look forward to meeting you!