We are seeking a customer oriented, detailed, bilingual Leasing Agent, to join our dynamic team., at our apartment community in Phoenix, Arizona. The ideal candidate will play a crucial role in managing property leasing processes, fostering strong relationships with clients, and ensuring a seamless rental experience. This position requires excellent customer service skills, a keen understanding of property management, and the ability to handle various administrative tasks efficiently.

Duties:

Conduct property tours for prospective tenants, showcasing available units and highlighting features.
Manage the leasing process from application to move-in, ensuring all documentation is completed accurately.
Maintain relationships with current tenants, addressing inquiries and resolving issues promptly.
Collaborate with property maintenance teams to ensure properties are well-maintained and ready for new tenants.
Utilize Customer Relationship Management (CRM) software to track leads, applications, and tenant interactions.
Prepare and manage lease agreements and related contracts, ensuring compliance with legal standards.
Assist in marketing efforts for available properties through online listings and community outreach.
Address conflicts or concerns from tenants in a professional manner, employing conflict management strategies.

Requirements:

Proven experience in customer service or property management is preferred.
Familiarity with leasing software such as Yardi and CRM
Bilingual - Spanish Speaking required
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Excellent communication skills, both verbal and written.
Knowledge of legal administrative processes related to leasing agreements.
Ability to work effectively in an office environment while maintaining professionalism.
Experience in property maintenance is beneficial but not mandatory.
Must demonstrate strong conflict management skills when addressing tenant concerns.
Join our team as a Leasing Agent and contribute to creating a welcoming environment for our residents while enhancing your career in property management!