In most healthcare facilities, the Access Department or Admitting Department is considered the “Face” of the hospital. If you are a people person and have good communication skills, the admissions department at Willis Knighton is the place for you to continue developing and nurturing those skills.

As the first department most patients encounter, you will be playing a key role in the patient’s overall experience at our facility, and setting the tone for our organization’s mission statement “ to continuously improve the health and well-being of the people we serve.”

Training will consist of a week of observation at one of the WK facilities, a week of training on insurance, policy, & the process’ of the admitting department, and a week of hands-on training with a preceptor. Once you settle in, you have the option of taking the NAHAM test, which will nationally certify you as an Access Manager.

As an employee, your job will be to register each patient in a timely manner, recording their demographic and insurance information while providing the utmost in customer service and satisfaction, as well as overseeing the Admitting department at one of the facilities. You must be familiar with a computer, good at typing, and have a high school degree or equivalent. Most of all, you must possess the ambition and drive to make yourself and your organization better.