JOB SUMMARY:

The Technical Services team member is responsible to ensure the facility's equipment is maintained in good and proper working order. The Technical Services team member will assist in the overall setup of events at the Delta Center. Works to ensure the safety of associates and guests of the Delta Center.

DUTIES & RESPONSIBILITIES:

• Responsible for the facility's technical equipment upkeep and repair, including quality control.
• Coordinate with event management staff to ensure proper load in and load out of equipment.
• Troubleshoot and repair issues with communication, sound, and video equipment during events.
• Proper maintenance on all assigned equipment.
• Assist in the overall setup of Events at the Delta Center.
• Set up and take down communications equipment for events.
• Assist in general building maintenance and repairs.
• Responsible to complete tasks in a timely manner.
• Work a flexible schedule including nights, weekends, and holidays.
• Operate with an emphasis on safety for employees, teams, and guests.
• Protect the reputation of the company.
• Exemplify the Delta Center mission and values: transparent, all in, community obsessed, one team, and scrappy.
• Other duties as assigned.

COMPETENCIES:

• Manages Ambiguity - Operates effectively when things are not certain or the way forward is not clear.
• Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications.
• Customer Focus - Building strong customer relationships and delivers customer-centric solutions.
• Collaborates - Building partnerships and works collaboratively with others to meet shared objectives.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.

QUALIFICATIONS:

• Must be at least 18 years of age.
• High School diploma or equivalent.
• Experience in audio, video, electronics, and mechanical equipment preferred.
• Critical thinking skills and ability to troubleshoot problems.
• Technical support for live and public events preferred.
• Basic math skills (addition, subtraction, division, multiplication).
• Guest service experience preferred.

PHYSICAL DEMANDS:

• This person must be able to communicate and express themselves both written and verbally.
• This person must be able to observe, inspect, estimate, and assess.
• This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time.
• This person must be able to lift 50 lbs.

The Delta Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and the Delta Center reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.