The City of Dover Recreation Department is seeking an individual to oversee the clerical, billing, and/or administrative functions of an administrative unit in a municipal department. Work involves supervision of clerical employees and performing some of the more complex duties of the office.

This is a full-time, non-exempt, 35 hour per week position. $24.43 to $35.37 hourly rate. Application submittals must be received by the end of the day on March 8, 2026.

DUTIES AND RESPONSIBILITIES (Except as specifically noted, the following functions are considered essential to this position. The listed examples may not include all duties found in this class):
1. Collect and compile time and attendance forms from all divisions of the department, and input payroll into the City’s Payroll Administration System. Maintain payroll and personnel records for department. Coordinate clerical, administrative, bookkeeping, payroll and personnel functions for each division as needed by division supervisors.
2. Interview applicants for clerical positions and assist supervisor in hiring of clerical personnel; coordinate activities with other employees, departments or agencies.
3. Process invoicing through the City’s Finance Miscellaneous Billing/Accounts Receivable Program for all divisions of the department. Review and maintain customer A/R accounts.
4. Collect money and checks, and process receipts. Occasionally prepare deposits through the City’s Finance Miscellaneous Cash Receipts Program.
5. Receive telephone calls and visitors to office. Screen for nature of business, answers general inquiries based upon knowledge of departmental operations and refers to Dept. Head when necessary.
6. Assist in preparation of departmental budget and input Department Head Request in the City’s Financial Software Program; compile statistics for departmental reports; run weekly/monthly financial reports for all divisions of the department.
7. Ensure that secretarial and clerical work performed is in accordance with administrative policies and procedures.
8. Type/compose letters, forms, statements, vouchers, departmental reports, and other routine correspondence from copy, rough draft narratives, tabulations or general instructions.
9. Maintain department's filing system including project and plan files; maintain reference file of correspondence, memoranda, personnel orders, and a variety of other materials.
10. Ensure proper maintenance of various office machines, including typewriter and copying machines.
11. Collect various deposits, outgoing and interoffice mail, purchase orders, correspondence from all divisions of the department and transport to respective offices in City Hall for processing.
12. Establish and maintain effective working relationships with employees, other departments and agencies and the general public.
13. Maintain familiarity with and executes safe work procedures associated with assigned work.
14. Perform other related duties as required.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: Considerable knowledge of the rules, regulations, laws, ordinances, and operating procedures of the department in which employed. Working knowledge of office management principles and procedures. Thorough knowledge of business English, arithmetic, and bookkeeping principles and practices. Working knowledge of modern office equipment and procedures including computer hardware and software. Ability to plan and supervise the work of a small clerical staff. Ability to prepare reports and maintain records. Ability to establish and maintain harmonious working relationships with other employees and the general public. Ability to maintain effective working relationships with department heads, employees, and the public and to deal with service problems courteously and tactfully.

EDUCATION/LICENSURE/CERTIFICATION REQUIREMENTS: High school diploma or equivalent, supplemented by business college or bookkeeping courses. Five (5) years’ experience in bookkeeping and general office work; OR any combination of education and experience which demonstrates possession of the required knowledge, skills and abilities. Must exhibit a willingness for additional training to enhance position performance.