Join the Better Business Bureau of Minnesota & North Dakota

When you join the Better Business Bureau (BBB), you become part of a trusted, international nonprofit network of more than 100 BBBs across North America. For over a century, BBB has been dedicated to advancing marketplace trust—making it one of the most recognized and respected brands in the nation.

BBB of Minnesota & North Dakota is supported by more than 7,000 Accredited Businesses who share our commitment to ethics, transparency, and trust between buyers and sellers.

Our leadership team fosters a supportive, collaborative, and mission-driven culture. Employees are encouraged to innovate, work hard, and have fun doing it—through team events, wellness initiatives, and opportunities to build meaningful connections with colleagues.

The Opportunity

We are currently seeking motivated and driven Full-Time Inside Sales Professionals to join our Business Development team, working in-office at our Burnsville, MN location.

This role is ideal for someone who enjoys building relationships, is comfortable spending time on the phone, and wants a flexible schedule while being part of a high-energy, supportive sales team.

What You’ll Do

• Promote and sell the value of BBB Accreditation to businesses across Minnesota and North Dakota
• Conduct outbound phone outreach using a proven, pre-developed sales script
• Consult with business owners after accreditation to support their online presence and marketplace credibility
• Accurately document sales activity and customer information in internal systems
• Collaborate with a tenured and highly engaged sales team (average tenure: 6+ years)

Schedule & Hours

• Full-time; 8-hour days – you determine your consistent daily schedule within the time frame of 7:30 a.m.- 6:30 p.m., 40 hours per week. This is an in-office position.

Training & Support

• Robust onboarding and job shadowing program
• Ongoing coaching and mentorship from experienced sales leaders
• Clear expectations, proven sales processes, and strong team support
• Ideal for candidates new to sales who are motivated and eager to learn

What We’re Looking For

• High School diploma or equivalent
• Sales experience is a plus—but not required
• Strong communication and interpersonal skills
• Coachable mindset with the ability to follow a sales process
• Resilience, tenacity, and comfort handling objections
• Self-motivated with strong time management skills
• Basic computer skills (Windows, Microsoft Office, data entry)
• Bilingual English/Spanish is a plus

Compensation & Earnings

• Competitive base wage + incentive pay + uncapped commission
• Anticipated Starting Salary Ranges:
• A base rate of $20/hour plus a highly competitive, uncapped commission and incentive plan. Many of the Business Development Professionals earn $50,000 - $80,000+ in their first year, with uncapped potential continuing thereafter.
• Total compensation varies based on performance, experience, and skill level

Benefits

• Competitive base wage, along with an incentive and uncapped commission plan
• Full Benefit package, including Health, Dental, FSA, HSA, Vision, Voluntary Life, Employer Paid Base Life, STD & LTD
• 401(k) Plan, with a competitive Match and Safe Harbor Contribution
• Paid Time Off
• Paid Holiday Schedule
• Floating Holiday – Employee Choice
• Flex Fridays in summer months! Office closes at 2pm - paid for full day!
• Wellness Center with walking workstations & other workout equipment

Why You’ll Love Working at BBB

• Flexible schedules with growth opportunities
• Supportive, mission-driven culture
• Hands-on training and mentorship
• Monthly team lunches and a fun, inclusive work environment
• On-site Wellness Center with walking workstations and fitness equipment
• Being part of a respected nonprofit with a big mission and strong values

Ready to work hard, grow your skills, and be part of a team that believes in trust and integrity?

Join BBB, you’ll like this team!

BBB is an equal opportunity employer

BBB recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting our mission. BBB is committed to attracting and retaining employees with varying identities and backgrounds.

BBB provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.