Tandem Enterprises II dba Scooter’s Coffee
Assistant Manager for Perry IA - Job Description

Responsibilities of Manager in Training/Assistant Manager include:

Leading & Coaching the Team

? Hold the team accountable
? Direct the barista station workflow and maintain quality and speed of service
? Maintain confident, positive demeanor during stressful circumstances
? Provide feedback and encouragement to employees
? Answer questions and field team member phone calls as needed

? Use good judgement to know when to contact Store Owner with emergency situations

Paperwork Tasks & Meetings - Under Supervision of Manager

? Complete inventory and enter Harvest order in shopping cart each week
? Complete payroll and submit to payroll provider on a bi-weekly basis.
? Interviewing, hiring, and training of new employees
? Check Tandem Enterprises email address daily (during scheduled working hours) and respond to emails from Corporate and Store Owners in a timely fashion

? Other tasks as assigned by Store Owner at their discretion
? Conduct monthly/quarterly meetings with Store Owner. Bring any ideas for growth, professional development needs, and questions to this meeting.

Schedule - Under Supervision of Manager

? Lead and coach your team through rushes
? Uphold strong customer service
? Maintain store cleanliness both inside and outside
? Upsell drink size, food, and drink add-ins
? Hold team members accountable for all company policies and procedures
? Serve as point of contact for team member questions

? This includes being available for phone calls and handling all personnel situations as they arise
? Coach the team as to what constitutes an emergency and, therefore, a phone call
? Maintain flexibility to work nights in order to train new team members, or re-train existing team members
Same Store Sales Growth

? Work closely with Store Owner to maximize same store sales growth and customer retention
? Uphold the integrity of the 3 Amazings - amazing people, serving amazing drinks, amazingly fast

HAVE FUN, COACH YOUR TEAM, & MAKE THE DAY OF THOSE AROUND YOU!!!

Job Types: Full-time

Salaried Position - Negotiable

Benefits:

• Employee discount
• Flexible schedule
• Paid Time Off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Job Type: Full-time

Experience:

• Guest services: 1 year (Preferred)
• Barista experience: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: Perry IA