Senior Scheduler

Position Summary:

In addition to all Outpatient Services Coordinator responsibilities, maintains surgical and/or procedural schedule and coordinates all aspects of the process.

Team Highlight:

Kootenai Clinic is the regional cancer treatment center for northern Idaho, eastern Washington, and western Montana. We deliver comprehensive, compassionate cancer care using leading-edge technology, the newest therapies and a wide range of clinical trials as well as rehabilitation. To minimize the difficulties patients, face traveling during treatment, our doctors offer cancer treatment in three locations: Coeur d’Alene, Post Falls, and Sandpoint.

Responsibilities:

• Schedules, confirms and coordinates patient appointments, including treatment/therapy, diagnostic tests and surgery, with urgency
• Coordinates with physician offices to balance providers’ availability and patient needs
• Provides patients with surgical and procedural information related to preparation and instructions as appropriate
• Mitigates procedural denials through accurate completion of case request and ongoing monitoring of authorization status from patient’s insurance company
• Collaborates closely with authorization team, payers, utilization management, surgical/clinical team and coding to ensure correct procedure is planned and prepared for
• Demonstrates ability to plan and assess the specific needs for various surgical procedures including equipment, instruments and staffing and to coordinate with outside departments to meet surgeon's requests (i.e., radiology, pathology, infusion, etc.)
• Maintains and coordinates providers schedules to assure efficient utilization of block time
• Performs unit specific competencies per unit standards
• Relies on experience and judgment to plan and accomplish goals
• Performs other related duties as assigned
• Familiar with standard concepts, practices, and procedures within the field
• Competent to meet age specific needs of the unit assigned
• Regular and predictable attendance is an essential job function

Requirements and Minimum Qualifications:

• High school diploma or equivalent preferred
• Minimum 2 years’ experience as a Health Unit Coordinator, Administrative Assistant, Scheduler OR an equivalent combination of related education and experience
• Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems required
• EPIC experience preferred

Working Conditions
• Must be able to lift and/or move up to 10 lbs
• Must be able to maintain a sitting position
• Typical equipment used in an office job
• Must be able to reach arms above or below shoulder height
• Repetitive movements

About Kootenai Health:

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

As your next employer, we are excited to offer you:

• Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
• Kootenai Health’s tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
• Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
• Competitive salaries with night, weekend, and PRN shift differentials
• An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
• Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
• Robust and interactive employee referral program
• And much more

If you strive to be an integral part of a high-quality healthcare system like Kootenai Health, we want to meet you!

Apply today! You can also contact the HR Front Desk at 208-625-4620 or email careers@kh.org with any questions.

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.