Human Resources Generalist & Administrative Assistant in Reading, Pennsylvania at Custom Processing Services Inc.

The Human Resources Generalist/Administrative Assistant supports the day-to-day human resources operations of our manufacturing facility, with a strong emphasis on new hire and training coordination, and workforce development logistics. This role serves as a key point of contact for HR management regarding employee relations programs, administrative processes, the back-up for payroll processing, and learning & development initiatives. The ideal candidate is highly organized, comfortable working in a fast-paced production environment, and committed to supporting a safe, engaged, and well-trained workforce. This is a hands-on role reporting directly to the Human Resources Manager.

This role partners closely with Talent Acquisition and Finance, ensuring compliant people practices, effective HR systems, and a strong employee experience.

Accountable Functions and Responsibilities:

PAYROLL & HRIS ASSISTANT (PAYLOCITY)

• Serve as the payroll processing back-up. Execute the complete payroll process, ensuring accurate, compliant, and timely payroll for all employees.
• Serve as the secondary administrator and internal expert for Paylocity, including payroll, benefits, performance management, reporting, and employee self-service.
• Maintain data integrity within Paylocity, including new hires, job changes, compensation updates, deductions, and organizational structure.
• Assist in training and supporting managers and employees on Paylocity tools and best practices.

BENEFITS ADMINISTRATION

• Aid in benefits administration and annual open enrollment.
• Serve as the secondary point of contact for employee benefit questions, escalations, and issue resolution.
• Monitor and reconcile monthly benefit invoices and resolve discrepancies in partnership with Finance.
• Ensure benefits compliance, including ACA requirements and coordination of benefits during employee leaves.

PERFORMANCE MANAGEMENT SYSTEM SUPPORT

• Assist in CPS’s Performance Management process within Paylocity.
• Partner with the HR Manager to support goal setting, review cycles, documentation standards, and feedback practices.
• Support managers on performance management expectations, documentation, and system usage.
• Identify and implement improvements to performance management processes and tools.

PEOPLE, POLICY & COMPLIANCE

• Champion a positive, inclusive, and compliant workplace culture.
• Maintain updated HR policies and procedures to align with company values, legal requirements, and operational needs.
• Ensure compliance with state and federal employment laws, including FLSA, FMLA, ADA, EEO, OSHA, Workers’ Compensation, and wage and hour regulations.
• Support FMLA processes, including employee communication, documentation, tracking, and coordination of benefit premium collection.

HEALTH, SAFETY & WORKERS’ COMPENSATION

• Partner with Safety leadership and external vendors to support a safe and healthy work environment.
• Collaborate with the HR Manager to assist in workers’ compensation claims and return-to-work coordination.
• Coordinate payroll and pay data with insurers when required.

ADMINISTRATION, REPORTING & COMMUNICATIONS

• Maintain accurate and compliant employee records within Paylocity and related systems.
• Support internal audits, unemployment claims, and regulatory reporting.
• Use HR, payroll, and benefits data to produce reports that inform decision-making.
• Develop HR materials and training resources.
• Provide administrative support to the HR department, including managing correspondence, scheduling internal interviews, answering phones for the building, keeping inventory of office supplies, and maintaining/organizing department files.

LEARNING & ENGAGEMENT

• Deliver an informative and welcoming new hire orientation and onboarding experience.
• Provide ongoing employee education related to payroll, benefits, and performance processes.
• Stay current on employment law updates, HR best practices, and Paylocity enhancements through professional development.

Other duties as necessary

Required Qualifications:

• AA/AS in Human Resource Management from an accredited college or university or equivalent experience.
• 2+ years of hands-on payroll, benefits, and HRIS administration experience.
• Strong Paylocity experience required.
• 2+ years’ experience supporting 100 employees or more in a manufacturing environment.
• Strong working knowledge of FLSA, FMLA, ADA, EEO, Workers’ Comp, and wage and hour compliance.
• Exceptional interpersonal skills; ability to interact with all levels of internal and external contacts.
• Positive and professional communication skills, both oral and written.
• Action Bias and a Sense of urgency.
• Ability to maintain/manage confidential information.
• Strong time management abilities.
• Proficiency in Microsoft Suite, Adobe Acrobat and HRMS programs.

Location:

Reading, PA campus

Work Environment:

Office

Growth Opportunities:

Career growth within the HR organization aligns with continued CPS revenue growth. Other opportunities may also become available across the organization.

Training:

Receive continuous feedback regarding training and performance.

Candidate should expect to work independently and be self-directed.