Tour Guide (TG) at Ladgov Corporation – Washington, District of Columbia

Job Type: Full-Time.

Job Location: Bureau of Engraving and Printing, Washington, D.C.

Requirements: The candidate shall:

• U.S. citizenship or lawful permanent resident with 3+ years of U.S. residency

• High school diploma or equivalent

• Strong public speaking and customer service skills

• CPR certification (maintained throughout contract period)

• Must pass BEP security clearance

Duties: The candidate must:

• Conduct 45-minute guided tours on the elevated gallery above the currency production floor

• Explain history, process, and anti-counterfeiting measures in U.S. currency

• Assist visitors with accessibility needs and distribute tour wands or materials

• Monitor crowd flow and ensure safety protocols are followed

• Respond to visitor questions and provide assistance at information desk and ticket counter

• Maintain cleanliness, monitor supplies, and report issues to SLT/LTG

• Conduct tours for general and specialized audiences

• Maintain readiness of tour materials and equipment

• Serve as backup for PM or TS when necessary

• Enforce tour policies, crowd control, and safety procedures