Host at Urban Egg – Kansas City, Missouri

Host

We are seeking a friendly and professional Host to create a welcoming atmosphere for our guests and ensure they have a positive experience from the moment they arrive. The ideal candidate will be attentive, organized, and able to handle multiple tasks efficiently in a fast-paced environment. Join our team and be a key part of delivering exceptional service and memorable experiences for our guests. This is a tipped position where you can make a great hourly wage!

Key Responsibilities

• Greet guests warmly and professionally upon arrival
• Manage reservations and seating arrangements efficiently, working with various reservation systems
• Answer phone calls and respond to guest inquiries promptly
• Maintain a clean and organized host stand and waiting area
• Coordinate with the service team to ensure smooth seating flow
• Handle guest complaints or concerns with professionalism and courtesy
• Assist with special events or large parties as needed
• Ensure compliance with health and safety regulations
• Assist with to go orders

We offer a fun and supportive work environment that values teamwork, growth, and delivering outstanding service. We offer competitive pay and favorable working hours (night free!). Join Urban Egg and be part of a company that appreciates your dedication and enthusiasm.

Benefits

• Health Insurance (FT team members)
• Dental Insurance (FT team members)
• Vision Insurance (FT team members)
• Matching 401(k) (all team members)
• Employee Assistance Program (available to all team members, family, and household members)
• Norton LifeLock (all team members)
• On-Demand Pay (access your pay when you need it)

• Excellent communication skills and phone etiquette
• Previous experience in a hospitality role is a plus
• Friendly, approachable, and guest-focused attitude
• Proficient using guest waitlist and other reservation system technologies
• Ability to manage guest inquiries and provide exceptional service
• Ability to remain calm and professional under pressure
• Daytime and weekend availability