Security Product Services Engineer in Brazil, Indiana at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Security Product Services Engineer based in Brazil.

This role is focused on the implementation, administration, and support of enterprise-grade security solutions across complex IT environments.
You will work closely with Security Solutions Architects and global teams to deploy security products in both on-premise and cloud infrastructures.
The position plays a key role in integrating security solutions with critical business applications such as ERP and database platforms.
You will be responsible for ensuring successful deployments, post-implementation monitoring, and ongoing optimization of security services.
The environment is highly collaborative, working directly with client IT teams, project managers, and global security experts.
This role offers exposure to large-scale enterprise systems and mission-critical security operations across international clients.
It is an opportunity to contribute to improving security posture, operational efficiency, and service reliability in complex architectures.

• Install, configure, and troubleshoot security products following standardized deployment plans and architectural guidance.
• Collaborate with client IT teams to integrate security solutions with SIEM platforms and enterprise systems.
• Ensure post-implementation support, including monitoring, reporting, policy maintenance, and security patch management.
• Produce and maintain technical documentation, configuration records, and regular client-facing status reports.
• Manage support cases, ensure SLA compliance, and coordinate issue resolution with senior technical teams.
• Support project execution by working with project managers and architects during onboarding and deployment phases.
• Continuously monitor environments and provide feedback to improve product implementation processes.

• 3+ years of experience in IT operations, software installation, configuration, and troubleshooting.
• Solid understanding of IT infrastructure layers including network, application servers, and databases.
• Experience working with enterprise environments and data center operations (on-premise and/or outsourced).
• Familiarity with security concepts such as encryption, identity management, virtual patching, and cloud security.
• Exposure to cloud platforms such as AWS, Azure, or GCP is highly desirable.
• Strong analytical thinking, problem-solving skills, and attention to detail.
• Ability to work independently while collaborating effectively with global, cross-functional teams.
• Strong communication skills and a client-oriented mindset.
• Bachelor’s degree in Computer Science, Computer Engineering, or a related field.

• Remote work flexibility from Brazil.
• Competitive compensation aligned with experience and skill level.
• Performance-based bonuses.
• Opportunity to work on global enterprise security projects.
• Exposure to cutting-edge security technologies and complex IT environments.
• Continuous learning and professional development opportunities.
• Collaborative and international work culture.
• Contribution to high-impact, mission-critical client environments.