Senior UX Strategist in United States Embassy at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior UX Strategist based in United States.

This contract role offers the opportunity to lead UX strategy for complex, mission-driven digital projects across multiple industries.
The position focuses on defining user experiences that balance customer needs, business objectives, content structures, and technical realities.
You will work with multidisciplinary teams to shape digital transformation initiatives, create scalable experience frameworks, and guide implementation.
The role requires a strategic thinker who can navigate ambiguity, influence stakeholders, and turn complex challenges into clear UX solutions.
You will contribute to projects involving CMS platforms, data-driven systems, and large-scale digital experiences in regulated environments.
This opportunity is ideal for an experienced UX professional who enjoys solving systemic problems and creating meaningful user experiences.

The Senior UX Strategist will lead end-to-end experience strategy across complex digital projects, partnering with designers, engineers, project teams, and stakeholders to create user-centered solutions. This role focuses on research, information architecture, content strategy, and strategic guidance throughout the product lifecycle.

• Own UX strategy from discovery through delivery across complex digital initiatives.
• Lead stakeholder research, discovery sessions, interviews, and requirements gathering in complex or ambiguous environments.
• Translate user needs, business objectives, policy requirements, and technical constraints into clear experience strategies.
• Define experience principles, success criteria, and structural approaches that guide design and development decisions.
• Create strategic UX deliverables including personas, user journeys, service blueprints, workflows, and information architecture frameworks.
• Develop content strategies focused on structure, hierarchy, clarity, accessibility, and scalable content experiences.
• Create content models and strategic frameworks that support reusable, maintainable digital systems.
• Define UX approaches that consider CMS architecture, data models, integrations, workflows, and technical limitations.
• Guide experiences for public-facing platforms as well as internal administrative and operational systems.
• Collaborate with product designers to ensure design patterns and systems align with strategic goals and technical requirements.
• Provide UX leadership, quality oversight, and recommendations throughout implementation.
• Partner with engineering teams and technical stakeholders to identify risks and ensure solutions are feasible.
• Facilitate workshops, presentations, and strategic discussions with clients and project stakeholders.

The ideal candidate is an experienced UX strategist with strong systems thinking, content strategy expertise, and the ability to independently lead complex digital initiatives.

• 10+ years of experience in UX strategy, experience design, information architecture, or a related discipline.
• Proven experience leading UX strategy for complex CMS-backed and data-driven digital platforms.
• Strong understanding of information architecture, content modeling, and system-level UX design.
• Ability to operate independently, make strategic decisions, and guide projects with limited oversight.
• Experience working in policy-driven, regulated, enterprise, government, education, or public-sector environments preferred.
• Strong client-facing communication skills, including workshop facilitation and strategic presentations.
• Understanding of how content structures, data models, permissions, workflows, and system constraints impact user experiences.
• Familiarity with accessibility standards and inclusive design practices.
• Experience creating UX strategy artifacts such as journeys, conceptual frameworks, content models, and experience principles.
• Familiarity with CMS platforms and digital product implementation processes.
• Ability to collaborate effectively with designers, engineers, product teams, and business stakeholders.
• Comfortable working in iterative, project-based environments and engaging in technical discussions.

• Fully remote contract opportunity available to candidates based in the United States.
• Flexible project-based engagements with varying hours depending on client needs.
• Opportunity to contribute to complex digital transformation initiatives across government, education, and regulated sectors.
• Work alongside multidisciplinary teams including strategists, designers, engineers, and project leaders.
• Opportunity to influence meaningful user experiences through strategic UX practices.
• Candidates may provide their preferred hourly rate or rate range during the application process.