On Call Family Resource Liaison at Chicanos Por La Causa – Flagstaff, Arizona

OBJECTIVE AND POSITION SUMMARY

The Family Resource Liasion provides supportive services to families in a community-based setting on an as-needed basis. This flexible role is designed to step in when additional support is required for program operations, outreach, or family services. The Family Resource Liasion helps ensure a safe, supportive, and welcoming environment for families while promoting positive parent-child interactions and connections to resources.

RESPONSIBILITIES

• Provide supervised visitation services, ensuring a safe and supportive environment for children and families.
• Support the FRC team with community-based services, including classes, workshops, support groups, and interactive activities, when scheduled.
• Participate in community outreach efforts such as resource fairs, family engagement events, and other activities as needed.
• Provide information and referrals to families to connect them with community resources that promote healthy child development and family resiliency.
• Assist with administrative tasks, including data entry, scheduling, documentation, and communication with families and partners, as assigned.
• Attend meetings, trainings, and other FRC activities as requested on an on-call basis.
• Encourage positive, meaningful parent-child interactions, supporting parents in building confidence and advocacy for their families.
• Administering hearing and vision screenings and providing developmental and related screenings.

PRIMARY DUTIES AND ESSENTIAL FUNCTIONS

• Performs other related duties as assigned or requested.
• On-Call Availability: Respond to requests for coverage with flexibility, sometimes with short notice, including evenings and weekends.
• Family Support: Encourage positive and meaningful parent-child interactions during supervised visits and family engagement activities.
• Community Engagement: Represent the FRC at events and meetings to strengthen community connections and promote services.
• Confidentiality & Professionalism: Maintain the highest standards of privacy, discretion, and respect in working with families and community partners.
• Team Collaboration: Work cooperatively with FRC staff, supervisors, and community partners to support overall program success.
• Adaptability: Provide support in varied settings and adjust to different family and program needs as they arise.

MINIMUM QUALIFICATIONS AND COMPETENCIES

Education/Background​

• High School Diploma or GED and two years of related experience

• Experience working with children and families preferred.
• Strong communication and interpersonal skills.
• Ability to maintain confidentiality and professionalism.
• Flexibility to work varied hours, including evenings and weekends, depending on program needs.
• Willingness to work on an on-call basis with short notice at times.
• Experience in family support coordination or resource navigation services preferred
• Must be at least 21 years of age
• Level One Fingerprint clearance or ability to obtain fingerprint clearance within 60 days of employment
• Complete CPR and First Aid certifications within 90 days of hire and maintain the certifications
• Possess excellent communication and interpersonal skills
• Possess excellent written and verbal communication skills to promote clear understanding
• Bilingual in English and Spanish desirable (will consider other languages)

BENEFITS:

We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family.

Fulltime employee’s benefits:

• Generous Paid Holiday

• Employee Recognition Program

• Paid Time Off & Paid Sick Days

• Free Preventative Services & Wellness Rewards

• Medical, Dental, and Vision for Spouse/Domestic Partner & Children up to age 26

• Health Savings Account & Flexible Spending Account

• Life + Disability options

• Employee Assistance Program

• Telemedicine & Concierge Services

• 401(k) Retirement Plan

• Pet Care, Life Mart Purchase Discounts

• Tuition Reimbursement for qualifying degrees

• Mileage & Cell Reimbursement for qualifying roles

• Identity Theft Protection& Voluntary Benefits