Purchasing Agent in Buffalo Grove, Illinois at Paragon Micro Incorporated
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Job Description
About Paragon Micro
Paragon Micro is one of the fastest-growing IT solution providers in the U.S. We partner with global technology leaders—Microsoft, HP, Dell, Cisco, Google, Lenovo, and over 1,000 other OEMs—to deliver world-class IT solutions to customers around the world. At Paragon Micro, we thrive in a fast-paced, high-growth environment where every team member plays a critical role in driving innovation, operational excellence, and customer success.
The Opportunity
We are seeking a highly organized and detail-oriented Purchasing Agent to support our Corporate and Public Sector sales teams. This role is critical to ensuring the timely and accurate processing of high-volume purchase orders while maintaining strong relationships with internal stakeholders and external partners.
The ideal candidate thrives in a fast-moving environment, demonstrates flexibility in the face of shifting priorities, and brings a strong customer-first mindset to both internal and external interactions.
What You’ll Do
- Generate and process purchase orders with a high degree of accuracy and efficiency, supporting high-volume demand across Corporate and Federal sales teams
- Proactively manage order follow-ups, confirming receipt with suppliers, securing tracking details, and escalating issues when necessary
- Build and maintain strong, collaborative relationships with suppliers, distributors, and internal stakeholders
- Deliver a high level of customer service to internal teams, ensuring responsiveness and clear communication
- Partner cross-functionally with Sales, Finance, Accounting, and Partner Development to ensure seamless order execution
- Work closely with the Accounting team to reconcile purchase order and invoice discrepancies in a timely manner
- Prepare and maintain reports to support operational visibility and decision-making
- Serve as a resource to internal teams by reinforcing and educating on purchasing policies and best practices
- Demonstrate adaptability by supporting evolving business needs and taking on additional responsibilities as required
What You Bring
- Experience in a technology procurement, distribution, or reseller environment preferred
- Public Sector Experience preferred
- Preference given to candidates with global supply chain experience
- Familiarity with cost structures and negotiations with distribution partners is a plus
- Experience working within a CRM or ERP system; NetSuite experience preferred
- Strong organizational skills with exceptional attention to detail and ability to manage competing priorities
- Proven ability to work independently while maintaining a high level of accountability
- Strong interpersonal and communication skills, with the ability to build positive relationships across teams and with external partners
- Customer-first mindset with a proactive and solutions-oriented approach
- High level of professionalism and ability to handle sensitive information with discretion
- High school diploma required; bachelor’s degree preferred