Warehouse Supervisor in Londonderry, New Hampshire at Intelligent Manufacturing Solutions LLC
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Job Description
The Stockroom Supervisor provides direct supervision for receiving, stocking, loading and unloading merchandise, picking and operating heavy-duty equipment. Provides direction for directing, controlling and monitoring of the warehousing and distribution of materials or finished goods. This role ensures the accuracy of stockroom and material handling operations in a process-driven, regulated manufacturing environment. This role receives predetermined work assignments for ensuring the security and accountability of materials and goods with inventory control. Ensure materials are available to meet production schedules and / or products are shipped as per marketing schedules. Establishes and modifies operational methods and procedures. Maintains documentation to reflect the effectiveness and efficiency of department activities. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Decisions at this level primarily impact short-term schedules and operational flow.
COMPLEXITY & PROBLEM SOLVING
Works on issues of limited scope. Follows established practices and procedures in analyzing situations or data from which answers can be readily obtained. Monitors daily/weekly operations of a unit or sub-unit. This role may also lead into working on issues requiring the analysis of data, relevant factors and resolving problems. Exercises judgment and interpretation to help define procedures and policies to determine appropriate action.
SCOPE OF SUPERVISION
Provides immediate supervision to a unit or group of employees. Assign tasks and monitors work at frequent intervals. Maintains schedules and workflow of the team. A portion of time is normally spent performing individual tasks related to the unit or sub-unit. Generally, supervises semi-skilled employees (e.g., assemblers, operators, packagers, material tracking, clerical). Provides input to managing costs related to a unit or subunit. This role may grow to include providing continued direct supervision to professional individual contributors and/or skilled, support individual contributors (e.g., technicians, lab assistants, designers, support personnel). Acts as guide to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems. Provides input and contributes to managing costs related to a unit or subunit.KEY RESPONSIBLITIES
Daily Operations & Workflow
- Supervise daily stockroom activities including receiving, storage, material movement, picking, kitting, issuing, and inventory transactions.
- Execute routine operational tasks in alignment with weekly plans, production schedules, and established procedures.
- Monitor unit or sub-unit performance to ensure service levels, accuracy, and timeliness targets are met.
- Identify and resolve routine operational issues that may cause schedule delays.
Team Supervision & Task Assignment
- Provide immediate supervision to a unit or group of stockroom and material handling employees.
- Assign tasks, prioritize work, and monitor progress at frequent intervals.
- Maintain staffing plans, work schedules, and daily assignments to meet operational requirements.
- Spend a portion of time performing individual tasks alongside the team as required to support operations.
Process Adherence & Problem Solving
- Direct subordinates using established policies, procedures, and work instructions.
- Address issues of limited scope using defined practices where answers can be readily obtained.
- Escalate non-routine or systemic issues to management as appropriate.
- Ensure compliance with company policies, safety standards, and applicable military/defense requirements.
Communication & Coordination
- Interact daily with team members and functional peer groups such as production, planning, quality, and shipping.
- Exchange and present straightforward operational information clearly and accurately.
- Communicate expectations, priorities, and changes in a timely and professional manner.
Inventory & Cost Awareness
- Support accurate material tracking, inventory integrity, and transaction discipline.
- Provide input to managing costs related to the stockroom or sub-unit, including labor efficiency and material handling practices.
- Assist with inventory counts, audits, and discrepancy resolution as directed.
Skills & Competencies
- Working knowledge of stockroom, warehousing, or material handling operations
- Ability to supervise and direct semi-skilled employees
- Strong organizational and scheduling skills
- Attention to detail and procedural compliance
- Clear, straightforward communication skills
- Basic understanding of manufacturing and operating environment
- Safety awareness and emergency preparedness
Experience & Education
- Typically requires prior experience in stockroom, warehouse, logistics, or manufacturing operations
- Previous lead or informal supervisory experience preferred
- High-volume manufacturing or regulated environment experience is a plus
Level & Impact (Supervisor M1 Alignment)
- Receives process-driven, predetermined work assignments with moderate oversight
- Supervises day-to-day operations of a unit or sub-unit
- Works on issues of limited scope using established procedures
- Meets unit performance targets on a weekly basis
- Erroneous decisions primarily result in short-term schedule delays
- Provides cost input at the unit or sub-unit level
Preferred minimum of 5+ years of related experience or education and experience combination to include 1-2 years prior supervisory or lead experience within a similar industry. Preferred experience within stockroom, warehouse, logistics or manufacturing operations. Preferred experience with high-volume manufacturing or regulated environment experience, such as regulated shipping, parts, or otherwise export requirements or similar that showcase a good understanding of requirements related to materials and supply chain.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.