Core Shift Manager- Higley in Southborough, Massachusetts at New England Center for Children Inc

Under the supervision of the Program Specialist, the Core Shift Manager is the supervisor responsible for providing support for a residential team during assigned day, evening and weekend shifts. The CSM provides support for ensuring safety, management of shift responsibilities, communication and student programming. Successful applicants are placed on a team with an opening, considering the applicant’s preferences.

General Responsibilities:

• Role model for professionalism and teaching skills
• Provides feedback to ensure student safety, staff safety and to maintain an environment of respect (e.g. ensures transfer of groups is completed, head counts, cultural considerations, etc.)
• Provides coaching and feedback to support student engagement and success
• Shift supervision during weekend, evening, and day shifts according to NECC and team guidelines
• Communication of pertinent information to PS and team members efficiently and effectively
• Works to ensure student guidelines are being implemented as written for both clinical and educational programs
• Communicates with supervisors (i.e. Residential Services for evenings/weekends, team supervisors during the week) to ensure student needs are met
• Schedule management during assigned weekend and evening shifts
• Must work a CSM schedule
  • Weekend shift (Tuesday-Saturday or Sunday- Thursday) and evening shifts, typically 5-day schedule to provide consistent leadership across all shifts

Qualifications:

• Exceptional communication skills, interpersonal skills, and proven leadership ability are a must for this position
• Must meet the requirements of the level 1 or level 2 position

Deadline to apply: August 13, 2025