Human Resources Generalist in Tulsa, Oklahoma at Hideaway Pizza

Purpose (Overview of the job)

The Human Resources Generalist supports various HR functions within the company, ensuring the effective management of talent and fostering a positive working environment. Serves as a resource for both the employees and leadership.

Tasks (Day to day work activities)

Employee Relations

• Address employee inquiries, concerns, and grievances in a timely and confidential manner.
• Provide guidance and support to managers and employees on HR policies, procedures, and best practices.
• Conduct investigations into employee complaints and disputes. Provides guidance as deemed necessary.
• Provides training to managers on employee relations issues and how to prevent and resolve.

HR Compliance

• Ensure compliance with relevant employment laws, regulations, and company policies.
• Maintain accurate and up-to-date employee records, including employee files, HRIS data, and other documentation. Ensure privacy of all information.
• Oversee development and implantation of personnel policies and procedures, prepares, and maintains employee handbook.
• Work directly with legal team on federal, state, and local legal requirements and maintain compliance accordingly.
• Processes garnishments, incident reports, workers comp, and handles investigations and disputes of unemployment claims.

Benefits Administration

• Collaborate with benefits provider and administrators to resolve issues and administer benefits programs effectively.
• Assist employees with inquires related to benefits programs such as health insurance, paid time off, retirement plans, and leave policies.
• Assist with compensation program, providing fair and equitable data and advise.

Employee Engagement

• Support initiatives to promote employee engagement, morale, retention, turnover, and overall satisfaction.
• Organize employee events, recognition programs, bi-annual surveys, and other activities to foster a positive work environment.

Recruitment and Onboarding

• Coordinate the recruitment process, including all job posts, job fairs, OSC resume screening and interview schedules, and conducting background checks.
• Assist in the development and implementation of new hire orientations and onboarding.
• Trains operations team on proper and effective interviewing skills.

Performance Management

• Assist in the development and implementation of performance management programs including talent assessment, performance appraisals, and goal setting.
• Supports managers in addressing issues and implementing corrective action plans.

Risk and Workers’ Compensation Management

• Works directly with insurance carrier and operations to identify potential workplace hazards and risks through regular assessments and audits.
• Develop and implement strategies and training to mitigate risks and promote a safe working environment.
• Administer workers’ compensation programs, ensuring compliance with state regulations and company policies.
• Facilitate communication between employee and management on return-to-work plans.

OSC General Job Function

• Client and Guest Experience
• Communication Skills
• Problem-Solving
• Technology Management
• Security and Crisis Management
• Brand Ambassador
• Ethical Conduct
• Teamwork and Collaboration

Knowledge (Comprehension of facts and principles to succeed in this job role)

• Comprehensive understanding of HR principles and practices.
• Knowledge of employment laws and regulations, including EEO, ADA, FMLA, FLSA.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.
• Proficient in HRIS systems, Microsoft Office Suite, and other HR software applications.
• Strong business acumen related to business operations, goals, and strategies.
• Familiar with relevant regulations, standards, and compliance requirements.
• Knowledge of risk assessments and management principles.
• Strong vendor management including contract negotiation, selection, and evaluation.
• Strong ability to think strategically and analytically, anticipating future needs.

Skills and Abilities (Developed capacities and active personal attributes that facilitate successful performance)

• Strong interpersonal and communications skills essential for interacting with end-users. Strong communication skills.
• Strong multi-tasking skills; must manage responsibilities under strict deadlines.
• Work independently to resolve issues and communicate with the appropriate person or department.
• Strong ability to protect confidential information.

Education & Experience (Level of learning and familiarity with the job)

• Bachelor’s degree in human resources, business administration, or related field.
• 2+ years of HR experience required
• HR certification preferred.

• All candidates considered for the position will be required to successfully pass a criminal history background investigation.
• Follow all policies and procedures outlined in the employee handbook and job-specific training guides.
• Meet physical requirements as dictated by the job, standing, walking, lifting (40 pounds), stooping, and carrying (25 pounds).