Administrative Request Coordinator in Silver Spring, Maryland at Sterile Services Co. (SSC)

Sterile Services Co. (SSC) is a trusted multi-disciplinary solutions provider delivering secure, scalable, and mission-ready support to government and commercial customers nationwide. Through our integrated Services and Products divisions, we provide IT operations, logistics, program support, facility operations, industrial supply, and high-velocity mission support designed to keep critical operations running efficiently and securely. As a certified 8(a), HUBZone, SDVOSB, and EDWOSB organization, SSC combines the agility of a small business with enterprise-level performance standards backed by C3PAO-assessed CMMC Level 2, ISO 27001, ISO 9001, and CMMI frameworks. Our commitment to accountability, quality, security, and operational excellence drives everything we do.

We appreciate your interest in joining Sterile Services Co. (SSC). If you are looking for an opportunity to grow with a mission-driven organization that values integrity, teamwork, innovation, and excellence, we encourage you to apply. Join our team and become part of a company dedicated to supporting critical missions, delivering impactful solutions, and making a difference every day.

Sterile Services Co. (SSC) is seeking a highly organized and detail-oriented Administrative Request Coordinator to support daily administrative workflows, email-based requests, document organization, and follow-up tasks. This role supports leadership by turning incoming requests into clear action items and ensuring tasks are completed accurately and on time.

Key Responsibilities

• Review, organize, and track assigned administrative requests.
• Identify action items, deadlines, missing information, and required follow-ups.
• Draft clear and professional email responses as directed.
• Route requests to the appropriate internal team member, vendor, partner, or contact.
• Follow up on pending items until completed.
• Maintain trackers for open requests, completed tasks, deadlines, and outstanding responses.
• Organize documents, attachments, approvals, and records in the appropriate folders.
• Assist with forms, signatures, vendor requests, internal documentation, and general administrative tasks.
• Prepare brief updates on pending items and priorities.
• Maintain confidentiality and handle sensitive business information with discretion.

Preferred Qualifications

• Experience supporting a busy leadership team, executive, or small business.
• Experience in government contracting, professional services, operations, compliance, or vendor coordination.
• Experience maintaining task trackers, digital files, request logs, or administrative dashboards.

Required Qualifications

• 2+ years of administrative, office support, operations support, or coordinator experience.
• Strong written communication and proofreading skills.
• Excellent organization, follow-up, and task-tracking abilities.
• Comfortable managing a high volume of email-based requests and administrative details.
• Proficient with Microsoft Outlook, Word, Excel, Teams, SharePoint, OneDrive, and PDF tools.
• Able to work independently, prioritize tasks, and ask clarifying questions when needed.
• Professional, reliable, discreet, and detail-oriented.

Ideal Candidate

• Highly organized with strong attention to detail
• Remains calm and professional under pressure
• Proactive and dependable with strong follow-through
• Able to turn scattered requests into clear, actionable tasks
• Skilled at tracking pending items and managing follow-ups
• Communicates effectively with the right stakeholders to keep workflows moving
• Works independently with minimal supervision

Compensation

• Compensation will be based on experience and qualifications.