Executive Director of Outreach in Indianapolis, Indiana at Eastern Star Church
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Job Description
Job Title: Executive Director of Outreach
Department: JEWEL Human Services
Reports To: Lead Pastor
Direct Reports: Outreach Staff, Outreach Volunteers, Missions Teams
FLSA Status: Exempt
Prepared By: Human Resources
Prepared Date: May 4, 2026
OUR MISSION
The mission of JEWEL Human Services is to demonstrate the love of Christ through financial literacy, housing, education, and community outreach. Through compassionate service, strategic partnerships, and holistic support, JEWEL Human Services is committed to strengthening individuals, empowering families, and creating lasting community impact.
YOUR ROLE IN OUR MISSION
The Executive Director of Outreach provides strategic leadership and oversight for all outreach, community engagement, partnerships, and transformational initiatives of JEWEL Human Services. This role partners closely with executive leadership to expand the organization’s impact through initiatives focused on financial literacy, housing, education, and community outreach.
This leader cultivates strategic partnerships, strengthens community relationships, and ensures all outreach efforts align with the mission and vision of JEWEL Human Services while advancing meaningful and lasting community impact.
PRIMARY RESPONSIBILITIES
Outreach Leadership & Strategy
- Develop and execute a comprehensive outreach and community engagement strategy aligned with JEWEL Human Services' mission and vision.
- Provide executive leadership for community outreach initiatives, strategic partnerships, volunteer engagement, and transformational programs.
- Identify opportunities to expand the organization’s impact throughout the community and beyond.
- Provide oversight for outreach programs, events, and initiatives that support education, housing, financial literacy, and community development efforts.
- Evaluate outreach effectiveness using measurable goals, participation metrics, and community impact outcomes.
- Collaborate with executive leadership to ensure outreach initiatives align with the overall vision and strategic direction of JEWEL Human Services.
- Partner with the Finance Department to support grant administration, including assisting with grant compliance, budget monitoring, financial reporting, documentation, and ensuring adherence to grant requirements throughout the grant lifecycle.
Community Engagement
- Build and maintain relationships with community leaders, nonprofits, schools, government agencies, churches, and strategic partner organizations.
- Represent JEWEL Human Services at community functions, conferences, outreach initiatives, and public engagements.
- Lead efforts that address educational, relational, economic, and community needs through compassionate, Christ-centered service.
- Identify opportunities for collaborative partnerships that strengthen the organization’s visibility, influence, and impact within the community.
Leadership & Team Development
- Recruit, train, mentor, and develop outreach staff, leaders, and volunteers.
- Foster a culture of servant leadership, collaboration, accountability, and professional excellence.
- Ensure staff and volunteers are equipped to effectively support outreach initiatives and community engagement efforts.
- Develop leadership pathways and succession planning within outreach and community engagement programs.
- Provide ongoing coaching, encouragement, and accountability to staff and volunteer teams.
Community Impact & Engagement
- Champion initiatives that strengthen individuals, families, and communities through outreach and engagement efforts.
- Develop opportunities that connect community members to resources, programs, and support services.
- Collaborate across departments to integrate outreach and engagement efforts throughout JEWEL Human Services initiatives.
- Encourage volunteerism and community involvement in outreach and service opportunities.
- Support efforts that foster long-term community relationships and transformational impact.
Operations & Administration
- Manage outreach and community engagement budgets and resources with integrity, excellence, and stewardship.
- Oversee planning, scheduling, logistics, and execution of outreach initiatives, events, and community programs.
- Ensure policies, procedures, safety protocols, and risk management practices are followed for all outreach activities.
- Prepare reports and updates for executive leadership regarding outreach progress, engagement, partnerships, and community impact.
Spiritual Leadership
- Model a Christ-centered lifestyle consistent with the mission, values, and culture of JEWEL Human Services.
- Provide prayer, encouragement, spiritual support, and servant leadership to staff, volunteers, and community participants.
- Uphold the mission, vision, and organizational values of JEWEL Human Services in all interactions and engagements.
- Participate fully in organizational leadership meetings, initiatives, and community engagement efforts.
QUALIFICATIONS
Education & Experience
- Theology Degree Preferred
- Minimum of 5–7 years of progressively responsible ministry leadership experience.
- Demonstrated experience leading outreach, missions, community engagement, or discipleship initiatives.
- Experience managing teams, volunteers, and ministry operations.
Discipleship Expectations
- Membership: Be an active member of Eastern Star Church (or become one within 90 days of hire).
- Worship Attendance: Attend one Sunday service each week (in person or virtually at Fishers, Cooper, or Main Campus).
- Ministry Involvement: Participate in a ministry (service or discipleship-focused), either in person or virtually.
- Spiritual Growth: Attend a teaching ministry (e.g., Women of Virtue, Men of Valor, Sunday School, or Bible Class) at least twice per month.
- FFI 101: Complete or be enrolled in FFI 101.
- Tithing: Executives/Leaders are required to tithe a minimum of 10%.
Knowledge, Skills & Abilities
- Deep understanding of community engagement strategies and the ability to build authentic, trust-based relationships with community partners, civic leaders, nonprofits, schools, and underserved populations.
- Demonstrated ability to mobilize congregations toward meaningful community impact, outreach, and service initiatives.
- Ability to identify emerging community needs and develop responsive, mission-aligned outreach strategies and partnerships.
- Skilled in representing the church externally with credibility, compassion, cultural awareness, and professionalism.
- Experience fostering collaborative partnerships that strengthen both ministry effectiveness and community transformation.
Core Competencies
- Spiritual Maturity
- Visionary Leadership
- Evangelism & Discipleship
- Community Engagement
- Strategic Planning
- Team Development
- Communication Excellence
- Collaboration
- Stewardship
- Integrity & Accountability
PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands described here are representative of those that must be met to perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- This role requires regular travel throughout the community for meetings, outreach initiatives, partnership engagements, and organizational events.
- Must be able to work flexible hours, including evenings and weekends, based on community events, outreach activities, and organizational needs.
- Work is performed in a combination of office, community, event, and field-based environments.
- Must be able to stand, walk, sit, speak publicly, and engage effectively with diverse groups of individuals and organizations.
- Must be able to lift and transport materials or event supplies up to 25 pounds as needed.
- Requires the ability to manage multiple priorities in fast-paced and community-centered environments.