Invoicing and Payroll Lead at All Star Recruiting Locums LLC – Deerfield Beach, Florida

All Star Healthcare Solutions is looking for an Invoicing and Payroll Lead. The Invoicing and Payroll Lead leads invoicing, payroll, and provider pay operations, ensuring accurate execution, timely processing, and strong financial controls. This role oversees offshore analysts, manages dispute resolution, and partners cross-functionally to protect revenue, improve cash flow, and maintain strong provider and client relationships.

Duties & Responsibilities:

Act as primary decision-maker for escalated provider pay and invoicing disputes

Evaluate the financial impact of disputes and ensure resolutions protect profitability while preserving strong provider and client relationships.

Conduct root-cause analysis on recurring or systemic issues; design and implement process improvements to reduce dispute volume and prevent revenue leakage.

Partner cross-functionally with Sales, Credentialing, and Operations leadership to align dispute resolution with contractual terms and business objectives.

Collaborate with Shared Services Center (SSC) teams to ensure accurate documentation handoff, proper coding, and adherence to established KPIs and metrics.

Contribute to policy updates and workflow enhancements that improve cash flow, billing accuracy, and dispute resolution cycle time.

Perform other duties as assigned.

Supervisory Duties:

Lead, oversee, and coach offshore Invoicing and Purchasing Analysts to ensure consistent execution of invoicing and accounts payable processes in compliance with financial policies.

Serve as the primary leader for the team responsible for invoicing, provider pay, dispute resolution, and related finance operations.

Project manage weekly invoicing and payroll workflows to ensure accurate execution, timely processing, and alignment with operational deadlines.

Monitor daily workflows, performance metrics, and KPIs; proactively reprioritize work and intervene as needed to meet deadlines, service levels, and financial targets.

Knowledge, Skills, & Abilities:

Prior experience managing an offshore team is essential.

Demonstrated ability to exercise sound judgment and make decisions with material financial impact.

Strong leadership, interpersonal, and negotiation skills to effectively manage escalations and resolve conflicts.

Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.

Strong analytical skills to identify trends, assess financial impact, and recommend data-driven solutions.

Education & Experience:

Bachelor’s degree in Accounting, Finance, Business, or a related field preferred.

Five (5) or more years of experience in accounts receivable, accounts payable, provider pay, or finance operations; healthcare or staffing industry experience preferred.

Experience with ERP and CRM systems required; Sage Intacct and Salesforce experience preferred.

An equivalent combination of education, skills, and experience may be considered.