Business Operations Assistant at Corporate Office – Midlothian, Virginia

We are seeking a proactive, detail-oriented Business Operations Assistant to support our company president and management team. This is an excellent opportunity for someone early in their career who is eager to grow professionally, enjoys working across different areas of business, and brings strong communication, social media, and organizational skills. The ideal candidate is tech-savvy, comfortable using AI tools to enhance productivity, and thrives in a fast-paced, collaborative environment.

• Provide administrative support to the President, including scheduling, travel coordination, and meeting logistics.
• Assist with project coordination across departments, helping track progress and follow up on action items.
• Support the President’s professional social media presence (LinkedIn, Instagram, etc.) by creating and scheduling content aligned with company branding.
• Draft and edit internal and external communications.
• Help plan and organize company events, meetings, and special projects.
• Maintain confidentiality and handle sensitive information with professionalism.
• Respond to client inquiries and support customer service efforts as needed.
• Use Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to prepare documents and presentations.
• Leverage AI tools (e.g., ChatGPT, Grammarly, Canva, etc.) to streamline tasks, enhance communication, and support project execution.
• Other duties as assigned.

Qualifications

• 1–3 years of experience in an administrative, communications, or project support role.
• Strong written and verbal communication skills.
• Familiarity with social media platforms and basic content creation.
• Proficiency in Microsoft Office Suite.
• Experience using AI tools to assist with writing, research, organization, or design.
• Highly organized with the ability to manage multiple tasks and deadlines.
• Positive attitude and willingness to learn.
• Ability to work well with team members at all levels.
• Mortgage industry experience is a plus but not required.

Preferred Skills

• Experience with tools like Smartsheet, Zendesk, or similar project/customer service platforms.
• Interest or background in the mortgage or financial services industry.
• Commitment to professionalism, confidentiality, and continuous improvement.
• Curiosity and initiative in exploring new technologies and digital tools.

EEO/AA/M/F/Veteran/Disability