Student Success Navigator at State Fair Community College – Sedalia, Missouri

Position Title: Student Success Navigator

Job Type: Full-time

Job Number: 01488

Department: Student Success and Retention

Location: Sedalia, MO

Salary: $40,000.00 - $46,000.00 Annually

Description:

Position Overview

Under general supervision, the Student Success Navigator provides proactive, holistic academic advising and student success coaching designed to promote student persistence, completion, and career readiness. Navigators serve as primary student success partners within assigned Meta Majors or academic pathways, guiding students from onboarding through program completion or transfer.

The Navigator fosters student ownership of educational planning while helping students understand academic requirements, institutional policies, and career pathways. Through intentional outreach, early alert intervention, and relationship-based advising, Navigators support students in overcoming barriers and achieving academic and personal goals.

Student Success Navigators contribute to SFCC’s commitment to Guided Pathways, Comprehensive Student Support, and data-informed retention strategies, while creating an inclusive and welcoming environment that supports diverse learners.

Essential Duties and Responsibilities

Academic Advising & Student Success Coaching

• Provide proactive academic advising aligned with assigned Meta Majors and program pathways.
• Assist students in developing and maintaining individualized academic and career plans.
• Guide students in prerequisite sequencing, course selection, and degree progression toward completion.
• Support students in understanding academic standing, probation requirements, and institutional policies impacting progress.
• Promote student self-efficacy, decision-making skills, and long-term educational planning.

Retention & Intervention

• Monitor student progress using institutional technology platforms including Starfish and Experience (formerly mySFCC).
• Conduct outreach related to early alerts, progress reports, referrals, and student success indicators.
• Identify at-risk students and coordinate timely interventions in collaboration with faculty and campus partners.
• Support students experiencing academic or personal barriers through coaching, referral, and follow-up.
• Participate in departmental or program-based student success teams when appropriate.

Student Systems & Technology Support

• Educate students on effective use of college technologies including:
  • Experience student portal
  • Canvas
  • Degree planning and registration systems
• Maintain accurate advising documentation and student interaction records.
• Utilize data dashboards and reporting tools to guide outreach and caseload management.

Pathway Navigation & Career Planning

• Assist students in exploring career and transfer opportunities aligned with academic programs.
• Support transfer planning, workforce entry preparation, and goal clarification.
• Encourage engagement in co-curricular and career exploration opportunities.
• Connect students with campus and community resources supporting academic persistence and career readiness.

Collaboration & Institutional Engagement

• Collaborate with faculty, program coordinators, Financial Aid, Registrar, Accessibility Services, TRIO, and Student Services departments to support student success.
• Participate in orientation programs, enrollment initiatives, and student success workshops.
• Contribute to Guided Pathways implementation and continuous improvement initiatives.
• Support institutional retention and completion goals through coordinated outreach efforts.

Caseload Management

• Maintain an assigned student caseload within designated Meta Majors or student populations.
• Prioritize proactive communication and structured outreach throughout the academic year.
• Use data-informed practices to manage student engagement and persistence strategies.

The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. Management reserves the right to add, modify, change or rescind work assignments as needed.

Required Qualifications

• Bachelor’s degree required.
• Strong interpersonal, written, and verbal communication skills.
• Demonstrated commitment to student-centered practices.
• Ability to interpret academic policies and apply them consistently.
• Proficiency with Microsoft Office/365 and student information systems.
• Ability to manage multiple priorities while maintaining accurate documentation.

Preferred Qualifications

• Experience in academic advising, coaching, retention, or student services in higher education.
• Knowledge of student development theory, Guided Pathways, or intrusive advising practices.
• Experience using early alert or student success technologies.
• Understanding of financial aid implications related to enrollment decisions.
• Experience working with diverse and non-traditional student populations.
• Experience with customer service, education, or human services.
• Experience with community college advising, enrollment services or student success.

Education

• Bachelor’s degree required; Master’s degree preferred in Education, Counseling, Social Sciences, Student Affairs, Business or related field.

*Completed applications will include cover letter, resume, three contact references, and unofficial transcripts (official transcripts must be requested upon hire). Employment will require a criminal background check at college expense. Preference is given to Missouri residents.

AA Statement: SFCC is an equal opportunity employer. It is the policy of State Fair Community College not to discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities or employment as required by law in regard to admissions, awarding financial aid, access to courses and programs, and all student services as well as the recruitment, admission and retention of students.