ONBOARDING and ENGAGEMENT SPECIALIST at Liberty Healthcare Management – Whiteville, North Carolina

Liberty Cares with Compassion

At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment.

We are currently seeking an experienced:

ONBOARDING and ENGAGEMENT SPECIALIST

Full Time, Days

JOB SUMMARY:

• Orientation & Onboarding
• Facilitate engaging and interactive orientation sessions for new staff, covering organizational values, policies, procedures, and compliance standards.
• Use a variety of instructional techniques and formats (e.g., presentations, role-playing, group discussions) to accommodate different learning styles.
• Serve as a positive ambassador for the organization, modeling professionalism and enthusiasm.
• Follow up with new employees post-orientation to promote engagement and support retention efforts.
• Collaborate with HR, clinical leadership, and department heads to ensure orientation content is current and aligned with organizational goals.
• Evaluate the effectiveness of orientation sessions and continuously improve content and delivery based on feedback.

• Training Coordination & Competency Tracking
• Schedule and coordinate on-the-job training (OJT) for new hires and existing staff across departments.
• Track skills validation and competency completion for all new hires, ensuring timely documentation and follow-up.
• Maintain and audit employee files for accuracy and completion, specifically for assigned skilled nursing and senior living facilities.
• Track electronic education and competency compliance using digital platforms; promote timely completion within assigned facilities.
• Generate and distribute regular reports on training and competency status to leadership.

Engagement & Mentorship

Develop and implement employee engagement initiatives to foster a positive and inclusive work environment

Recruit, train, and support departmental mentors to enhance on-boarding and peer support

Collaborate with leadership to identify engagement opportunities and address retention challenges

Monitor engagement metrics and recommend improvements based on data and feedback

JOB REQUIREMENTS:

• Associate's degree in Health, Human Services, or a related field is required.
• Bachelor’s degree in Health Administration, Human Services, Education, or a related discipline is strongly preferred.
• Experience in employee training, onboarding, or engagement programs preferred.
• Strong organizational and communication skills, with the ability to facilitate interactive training sessions.
• Proficiency in using electronic systems for tracking education and competencies.
• Ability to collaborate effectively with cross-functional teams, including HR, clinical leadership, and department heads.

Visit www.libertycareers.com for more information.
Background checks/drug-free workplace.
EOE.